Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
258 reviews
Figi's Gifts In Good TasteSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Figi's Gifts In Good Taste is a leading direct-to-consumer food gift company, Figi’s delivers exceptional gifts to customers and their friends and family across America. Founded in 1944 by John Figi, our standards of true value and customer service are just as important today as the day the company began. Specializing in Wisconsin’s finest cheese, sausage, and smokehouse meats, Figi’s is also known for delicious cakes, cookies, chocolate, candies, nuts, and more. Customers know they can find the perfect gift for every holiday and every special occasion at Figi’s.
Figi's Gifts In Good Taste (figis.com) has 258 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 147 reviews with 1 star · Clear filters
If I could, I’d give them 0 stars. I tried ordering over the phone and when I found out shipping was $17, I told them forget it. I recieved a bill about a week later for $69.97. After calling their customer service number, I waited on hold for 1 hour and 10 minutes and still didn’t get any response. This company is a joke.
By Timothy P.
I spent quite a bit of money on one of their sausage and cheese assortments. So disappointing, little sausages that tasted like slim Jim’s and cheese that all tasted like velveeta. I’ve been telling a lot of people how terrible Figis products are.
By Taylor J.
Recently, I purchased the sampler cheese spread. I was very disappointed at what I received. Everyone I tasted, tasted like rubber with no flavor what so ever. I had a friend try them, and she said the same. I'll never order anything again.
By Lucille M.
I confided in this company to deliver my Mother's Day gift that I spent a lumpsome of money on. Not only did they NOT DELIVER THE PRODUCT but the day after they sent me an email saying THEY ARE OUT OF STOCK OF MY PRODUCT. Chosing this company to represent your gift is the worst idea I had, I am so embarrassed to have boughten anything from them. THEY ARE A SCAM. DONT WASTE YOUR MONEY HERE.
By Magda M.
One of their cakes was sent to me as a birthday present via FedEx. The driver left it outside the door, and when I retrieved it, there were about 500 ants inside the box, even inside the cheesy plastic wrap for the cake. The only thing to do with it was discard it in the trash. So I cannot comment on the edibility of the cake. However, when I contacted customer service via their web site, I was sent an e-mail telling me to call a customer number. When I did, I was put on hold for about five minutes, when a man came on, asking me what my problem was. When I told him, he put me on hold for another five minutes, and I hung up. In my estimation, you are totally wasting your time, money, and sanity when dealing with this stupid company. If I could give it zero stars, I would.
By Tom C.
DO NOT ORDER FROM FIGIS! TOTAL SCAM. PRODUCTS ARE MUCH SMALLER THEN U WOULD THINK. THEY SHOULD BE HELD ACCOUNTABLE
By Karen D.
This company is mismanaged and disorganized and they are completely off of our list for future mailings.
By ~Mark F.
I should've read the reviews before ordering. Figis got my online order wrong, did not add the full shipping name. They changed a whole word to just a letter. I'm unsure if my gift will be delivered to the correct department in the hospital, or if they'll know who it's from. Customer service reps are untrained and are not helpful. I was disconnected twice. The Supervisor was unable to assist when I called back. This company is unorganized. I will not place any more orders with this company.
By Dorian DestinySeven L.
