Figi's Gifts In Good TasteReviews of figis.com

I thought this was a good company to do business with but as I tried to make my monthly payments system stop allowing me to make the payments then I get a letter two months later saying my payment is late weird now I have late fees I will never use again

Stay Away from Figis Gallery. I have been trying for months to pay my bill online. The account number that is listed on the bill does not work on their website. I have called 6 times and get the run around on why they won't fix it. I resorted to paying over the phone. I authorized the minimum payment. Next thing I know they charged the ENTIRE balance which made my checking account bounce. I will NEVER order from them again.

I just received a bill from Figi's saying they haven't received my payment and have added a $15.00 late fee to my invoice! Really?? Funny thing is, I owe them nothing!! I ordered a while back, but paid them off. I had some problems with an order and their customer service, and swore never to order from them again, and I haven't! I just logged into my account, and it says I have no recent orders, etc. I don't know what they are trying to pull, but it won't work with me! Now I have to wait until Monday when they are available. I am waiting, but it also gives me time to stew!

This company is NOTHING BUT A JOKE BY NO MEANS WOULD I EVER RECOMMEND THEM THEY ARE PURE GARBAGE ESPECIALLY THE SUPERVISOR NAME JESSIE WHICH WAS TOTALLY RUDE AND DISRESPECTFUL AND NO HELP WHATSOEVER I NEVER RECEIVED THE PRODUCT I ORDERED AND THEY KEPT TELLING ME IT'S COMING AND THEN AFTER 60 DAYS THEY TELL ME NOTHING CAN BE DONE THAT I HAVE A BALANCE EVEN THOU I NEVER RECEIVED THE PRODUCT THEY SAY AFTER 60 DAYS NOTHING CAN BE DONE WHEN THEY ARE THE ONES THAT KEPT PUTTING ME OFF

I beg you not to do business with this company. They are calling us, after we paid the 29.99 bill off, threatening us with a bad credit report. We have about a 750 credit rating. We, once again, mailed the 3.00 (three dollars) to them and asked never call here again. Buy at your own risk for over priced merchandise. I didn’t know my wife bought this before Christmas....today is April 8th.

The company preys on older people with their high priced stuff. My mom is in hospital and I had to take care of her bills. I found one from Figi's and paid it off early. It was a bit late but the payment was sent. Now she gets a late fee of $15.00. I called to speak with a customer service rep discuss the fee. They would not speak about it to me. I asked if there was amount due and they would not tell. They did say it was current. I called to see if they would waive the fee seeing she was a repeat customer and in the hospital. Plus the account was paid off early. They wanted me to send them a POA. I then called the number again and found they did charge her the $15.00 by going through their Automated System. They do not care about people only getting paid for their overly high priced stuff. Being her POA I will cancelling out her account soon. Bye bye Figi's.

PLEASE DO NOT ORDER FROM THIS COMPANY! YOU WILL BE SCAMMED! THEY TRIED TO CHARGE ME AN INSUFFICIENT FUNDS FEE STATING MY PAYMENT HAD BEEN RETURNED. WHEN I PROVIDED PROOF FROM BANK THAT THERE HAD BEEN NO NSF TRANSACTION ON MY ACCOUNT, THEY REFUSED TO TAKE THE FEE OFF THE ACCOUNT! I PAID OFF THE ACCOUNT, EXCEPT THE SCAM NSF CHARGE THEY ADDED, AND WILL DO NO FURTHER BUSINESS WITH THEM! TAKE HEED, THEY ARE SCAMMERS! THE ITEMS WERE SMALL, STALE AND OF LOW QUALITY, TO MAKE MATTERS WORSE.

I wish I could give zero stars but anyway. This is a horrible company who shouldn’t even be in business. They stole money from my elderly grandmother and got away with it. They need to be put out of business. They also have crappy customer service. Nothing about them is good. The company and their crappy chocolate can go eat dog crap.