Overrides BBB, support cheating suppliers, does not protect customers
I had a subscription with Seeking Alpha charged on my Fidelity cc. I could not cancel the subscription on the website. I left 2 phone messages; no one returned the calls. I filed a complaint with BBB. Seeking Alpha ignored my complaint; did not respond. I disputed the charge with Fidelity/ They refused to charge the supplier back although I never used the Seeking Alpha site since I canceled the subscription. Seeking Alpha is based abroad, in Israel
By Pat L.