Excellent experience all the way…Great store
Excellent experience all the way around. The delivery guys were fantastic!
By LARRY W.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
72 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Fire House Casual Living celebrates over 35 years of service, dedicated to providing the greatest possible value to our customers in the selection of outdoor patio furniture, outdoor wicker furniture and fireplace fixtures for the home. Our stores ...
The Fire House Casual Living Store (fhcasual.com) has 72 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 60 reviews with 5 stars · Clear filters
Excellent experience all the way around. The delivery guys were fantastic!
By LARRY W.
Very well made and comfortable. We had in issue with a gap between our loveseat cushions. I showed the sales person a photo and she immediately ordered a replacement that was delivered the next week. Best customer service experience I’ve ever encountered.
By CHRIS AND PAULA B.
Very good stall and easy to purchase from
By HANK F.
Great customer service- had a small crack in a wood tabletop, Albert immediately offered to replace the table. They had replacement in a week. Great stuff, great people!
By TERRY P.
Fire House is a pleasure to work with. We have bought a whole patio's worth of pieces over the past 5 years and have loved what we have gotten. They have a great delivery service and if there were ever a problem with the order, it was corrected easily!
By Katherine
As always. A joy to deal with this company! I will be back again :-)
By DAVID L.
Knowledgable sales staff, great service, attention to the person not just the transaction. We shopped around and finally purchased a Saber grill - love it! I highly recommend The Fire House Casual Living Store.
By DOUG A.
Great customer service from Bobby!!
By CAROL H.