Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
458 reviews
FFWD Wheels USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FFWD Wheels (Fast Forward) is a Dutch manufacturer specializing in high performance carbon wheels.The brand, employees, and production facilities are located in the heart of Europe’s cycling culture, The Netherlands. Rain, wind, mud and cobbles are all part of daily life and provide the world’s most rigorous testing grounds for our wheels.Our primary focus is on outstanding design, quality and craftsmanship.Fast Forward’s rim technologies and unique artisan wheel building techniques are market-leading and our wheels are WorldTour tested and have been ridden to victories in the Spring Classics, each Grand Tour and numerous World Championships in every discipline.Our current range of products consist of high performance carbon Road, Triathlon, Track, Gravel and Cyclocross wheels available in a variety of options.Fast Forward is proud to sponsor over 40 top-level teams including UCI WorldTour, Pro and Continental along with 650+ athletes worldwide.FFWD Wheels are distributed exclusively in the USA by Radial Sports.Shop Road WheelsShop Gravel WheelsShop Track WheelsShop Triathlon WheelsContact Us
FFWD Wheels USA (ffwdusa.com) has 458 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 439 reviews with 5 stars · Clear filters
The ordering process was simple and what I wanted was available. I've been using FFWD wheels and am very satisfied with the quality and cost.
By Gregory G.
Response from FFWD Wheels USA· Jan 1, 2025
We appreciate your continued business and review Gregory, thank you! Enjoy the new wheels in 2025!
Great product, fast shipment, and well packaged. Very smooth transaction
By W. B.
Response from FFWD Wheels USA· Dec 26, 2024
We appreciate your business and review, enjoy the new wheels and welcome to #teamFFWD!
I purchased the wrong wheel. Call and they sent me a return label right away. Quick responses
By Phong H.
Response from FFWD Wheels USA· Dec 17, 2024
We appreciate your business Phong and hope to help you in the future!
Very easy to order and they arrived quickly. I was very happy with the purchase.
By Mark P.
Response from FFWD Wheels USA· Dec 9, 2024
Thank you for your purchase and review Mark, we hope you enjoy the new wheels!
Website was easy to navigate and contain all the information I needed to make a decision.
By Rene T.
Response from FFWD Wheels USA· Dec 5, 2024
Thank you Rene for the review, we value your business and hope you enjoy the new wheels!
Quick response to a question I had regarding free hub. Rims arrived on time and were packaged in a very safe manner.
By Todd M.
Response from FFWD Wheels USA· Dec 5, 2024
Thank you for your purchase and review Todd, enjoy the new wheels!
Excellent interaction with pre decision questions. Easy to reach to speak to someone. Great customer service, and timely delivery.
By VICTOR B.
Response from FFWD Wheels USA· Nov 29, 2024
Thank you for your business and review Victor, enjoy the new wheels!
I purchased RYOT44 wheels with decals and am delighted with the product and the customer service that FFWD provided from their US offices. My order was processed quickly and the in-stock wheels were shipped out the next day. When the wheels arrived (the decals were shipped separately), I saw that UPS had torn part of the packing box and that rip extended to the bubble wrap inside. Fortunately, the wheels were sitting inside a very sturdy carrying case and there was no visible evidence of damage to the rim, spokes or hub. Nevertheless, when I mounted the rear wheel, I saw there was slight side-to-side wobble (the rear wheel was closest to the side of the box that was damaged). I contacted FFWD's Customer Service and they could not have been more responsive. They told me that I could take the wheel to my local shop and have it trued and they would refund me the cost for that. I did so and within minutes of my emailing them the receipt from the shop, they issued a credit to my credit card account so all is good. The wheels feel fast on the road and the DT Swiss 240 freehub is quieter than the stock freehub. Overall, I'm very pleased with RYOT wheels and the way FFWD does business. The fact that FFWD provides full specs and detailed product datasheets on their website is also a plus in terms of confidence about their products.
By Runner from N.
Response from FFWD Wheels USA· Nov 29, 2024
We truly appreciate your business and thorough review! We hope you enjoy the RYOT44 240's and welcome to #teamFFWD!
