Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
458 reviews
FFWD Wheels USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FFWD Wheels (Fast Forward) is a Dutch manufacturer specializing in high performance carbon wheels.The brand, employees, and production facilities are located in the heart of Europe’s cycling culture, The Netherlands. Rain, wind, mud and cobbles are all part of daily life and provide the world’s most rigorous testing grounds for our wheels.Our primary focus is on outstanding design, quality and craftsmanship.Fast Forward’s rim technologies and unique artisan wheel building techniques are market-leading and our wheels are WorldTour tested and have been ridden to victories in the Spring Classics, each Grand Tour and numerous World Championships in every discipline.Our current range of products consist of high performance carbon Road, Triathlon, Track, Gravel and Cyclocross wheels available in a variety of options.Fast Forward is proud to sponsor over 40 top-level teams including UCI WorldTour, Pro and Continental along with 650+ athletes worldwide.FFWD Wheels are distributed exclusively in the USA by Radial Sports.Shop Road WheelsShop Gravel WheelsShop Track WheelsShop Triathlon WheelsContact Us
FFWD Wheels USA (ffwdusa.com) has 458 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 439 reviews with 5 stars · Clear filters
Customer service thus far has been exceptional with someone always answering my calls with questions : hard to find now a days! The wheels look really sharp . Can’t wait to test them out Dan A
By dan A.
Response from FFWD Wheels USA· Jul 29, 2022
HI Dan, thank you for your business and review. Welcome to #teamFFWD!
What I liked is the customer service got back within hours to answer my question on shipping. I really like the profile of these rims and the internal width was larger than others. Fits my 28mm tires great and really was a perfect upgrade to my 2017 TCR. Shipping was a couple days, wife was home to sign. What's not to love?
By Aaron S W.
Response from FFWD Wheels USA· Jul 29, 2022
Thank you for your review Aaron, we appreciate your business and hope you enjoy the new wheels!
This was just a small order for a longer rear axle for my track disc. I was so happy they had the part available and sent it quickly. It's nice to be able to deal with a company that can help solve a relatively minor issue.
By SRV
Response from FFWD Wheels USA· Jul 27, 2022
Hi SRV, any order small or large we appreciate! Thank you for your review.
The process of buying the wheel online was smooth and easy. The updates on my order were timely and company were excellent. The shipping service that was to deliver the wheel was poor and untimely, but that does not diminish that the product was exactly what we wanted and hoped for.
By Jada H.
Response from FFWD Wheels USA· Jul 18, 2022
Hi Jada, thank you for your review! We are sorry that UPS apparently had issues with the delivery. We hope you enjoy the DISC-T!
Fantastic set of wheels at a great price.
By Simona C.
Response from FFWD Wheels USA· Jul 18, 2022
HI Simona, thank you for your review. We appreciate your business and hope you enjoy the wheels!
Shopping, payment, and delivery of wheels was seamless. Impressed with the packaging and instructions for assembly. The DT Swiss style hubs are very user-friendly, and it's nice having wheels come tubeless-ready with valves already installed. Local bike shop fine-tuned my rim brakes so they'd make contact where specified with user-oriented stickers on the new wheels. Excellent shopping, delivery, and installation from FFWD.
By Rob
Response from FFWD Wheels USA· Jul 16, 2022
Thank you for your review Rob! We appreciate your business and welcome to #teamFFWD!
Buying was easy. The wheels look and perform great. Thank you!
By Alfonso C.
Response from FFWD Wheels USA· Jul 11, 2022
Thanks Alfonso for your business and review. Welcome to #teamFFWD and we hope you enjoy the wheels!
Delivery on time! And the great wheels!!! RAW 180 EXP!!!! 👍👍👍
By Luis A Rivera N.
Response from FFWD Wheels USA· Jul 9, 2022
We appreciate your review Luis! Thank you for your business and enjoy the RAW wheels!
