Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
51 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fellowproducts is listed under Coffee & Tea.
Fellowproducts (fellowproducts.com) has 51 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 35 reviews with 1 star · Clear filters
Customer service is non existent. They could care less about after the sale. They know their ODE grinder does not grind fine enough on the lowest setting and will not answer emails or SM to either refund or fix the issue. I guess it’s calling the credit card company for me.
By Thomas
Products are decent EXCEPT the atomizer jar. I’ve had 2 sent back and both were broken out of the box. It’s a terrible product.
By Matt N.
I purchased the 18 ounce Eddy Steaming pitcher and received a 12 ounce pitcher instead. I contacted the company to arrange an exchange of the product. I was emailed a link to supposedly create a return label. It did not work and after over 48 hours of trying contacted them again. No response. I have attempted to contact them two more times with no response at all. This is thief. This is the business practice of shortsighted fools. It is among the worst so-called customer service I have ever encountered. Skip them and don’t waste your time or money. Will certainly not be shopping with them again.
By Smileyb
