FatCowReviews of fatcow.com

Fatcow used to be good - now sucks - hard to find where to access your web builder - and if you do find your web builder manage site - it is always down. You ask for help - message says wait is 1 minute - how about 1 hour. Long time customer very very disappointed rely on this for my small business.

I was with fatcow for 12 years with a small 6-page website. The prior owners were customer serviced based, but since it was sold they have been in a downward spiral ever since. They tried to triple the hosting cost toward the end of 2023 without explanation. A jump like that is in no way inflation. I fixed their little red wagon by going entirely with another company. No more fatcow forever! I hope potential newcomers find all these reviews so they can make an informed decision.

This used to be a wonderful company, but somewhere along the line they sold out to someone else and everything's been awful since. I've been with them at least fifteen years, and while I used to like them, their prices have gone through the roof, the number of issues I have with my site have grown tremendously, customer service is awful, and the stress level of having a site with them has grown to be unendurable. When I first signed up with them many years ago, the thing I remember most is that they were proud to be using renewable energy for the vast majority of their operating electricity costs--now, there's none of that. Avoid this company at all costs.

Once a very sound and intuitive service provider is now absolutely horrendous. The FatCow phone lines have been disconnected and the "chat" is ridiculous if you can even call it that. We have been using FatCow for our small business for over 10 years and were happy until now. We have lost access to our business' customer support email addresses and the domain we've had for years.

Tyvärr lever inte upp till vad som lovas. Gjorde beställning 17 september 2023. Efter flera telefonsamtal och mail så levererades delar av beställningen 18 oktober 2023. Iberico skinkan skulle levereras senare v. 49. Har nu försökt få kontakt med dem från v.49 för att få veta när leverans sker. Kundtjänst (telefon) säger att de avslutat kontakten med The Fat Cow och ber använda andra vägar. På hemsidan är det bara ett telefonnummer, den icke fungerande. Mail resulterar i en intetsägande automatisk svar. Att följa min order på kontot ger inga resultat. Känns väldigt oseriöst.

Fat Cow used to be a great provider. They have forced me to look for a new provider mainly because the lack of service. Phones are no longer available, chat lines wait times are ridiculous. Hours of wait times. I have been with them over a decade and have seen the level of service deteriorate. Im done!

nightmare, warning this company has gone down hill rapidly 10 year old customer hit with sudden extortionate charges / loss of services / multiple IT issues with our webshop / zero customer service / no phone option anymore / only pointless time wasting chat not understanding basic IT issues they will deleted the editing tool, making it impossible to edit your website. Then after changing to a new editing tool they will charge you 2x as much and you will have to rebuild your entire website again, while they are charging you for it. The customer service people are rude clueless about as helpful as a chocolate fire guard. WHAT A RIP OFF WASTE OF TIME

If I could give a negative 10 I would. I was a satisfied customer for 12 years. FAT Cow is a mess! Suddenly they withdrew all phone support. Everything by chat. I'm NOT getting my email from several customers and it is NOT even going to spam. This company is a mess! Stay away!