Good service
The flights we wanted were not available, but Max found us flights that worked very well for close to the same price
By Moe
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
138 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fares Planet is an online flight booking site where you can discover the finest flight booking discounts and inexpensive international airline tickets. Get the greatest hotel, vacation, and airline ticket bargains.
Faresplanet (faresplanet.com) has 138 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 99 reviews with 5 stars · Clear filters
The flights we wanted were not available, but Max found us flights that worked very well for close to the same price
By Moe
I had a good experience with this company. They patiently and politely answered all my questions and ordered the wheelchair that I needed when changing planes. When our phone connection got iffy, the employee immediately called me back. When the price changed for the flight I needed, they called to let me know.
By William S.
We booked a flight with Max Hooper. Due to unforeseen events our trip was not going to happen. Max was very helpful with the cancellation process. Recommend using this service.
By Anna W.
I reserved United flights for on the Faresplanet website. Later same day I received a phone call from Max Hopper of Faresplanet during which she told me that United had no discounted fares in December, but Delta was offering 60% discounts. I accepted that word and made the Delta reservations suggested by Max. So far, the service is excellent.
By dennis
We were on a call with Cynthia Willson who was extremely helpful with our query. I would highly recommend this company.
By Robbie W.
Max was great at walking me through! Such a great deal . Thanks so much!
By Yasmin G.
Jerry Paulson was very helpful and courteous in confirming my flight and seats.
By Richard C.
This is my first time dealing with FARES PLANET and I'm quite impressed with the customer service. I spoke with Jerry Paulson who was patient with me and walked me through several questions until they were clearly answered. I would definitely use FARES PLANET again in the future. Thank you.
By Paul C.