Shelly Smith was incredibly helpful I…
Shelly Smith was incredibly helpful I am 81 yrs old and needed helping using Ecredits and booking flights. She is wonderful!
By Diane T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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187 reviews
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www.Faresfeed.com (faresfeed.com) has 187 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
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Shelly Smith was incredibly helpful I am 81 yrs old and needed helping using Ecredits and booking flights. She is wonderful!
By Diane T.
Jenna is very personable. Great problem solver. Overall amazing customers service!! You have a wonderful employee right there. Coming from a business owner.
By Mireille B.
Customer service was very helpful and positive overall
By Courtney J.
It was easy and they were nice to help out
By George A.
Shelly was great in helping us.Thanks
By Dominika
Henry was wonderful he helped me get a closer flight to my home I would recommend him highly thanks Henry for working with me
By Patty H.
Very nice lady, took time to help me out,,,
By Fred
Shelly was great help me cancel flight without a fee
By Jay A.