for once calling customer service that didn’t end in a headache
Called customer service since the app wasn’t working properly. Ron was awesome and made the experience great! Thanks Ron your the best
By Mikey M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
722 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Faremart.com (faremart.com) has 722 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 293 reviews with 5 stars · Clear filters
Called customer service since the app wasn’t working properly. Ron was awesome and made the experience great! Thanks Ron your the best
By Mikey M.
Very pleasant, and extremely helpful
By LAURINE D.
Adrian was great. Will book again.
By MARIA XIMENA F.
Callum was the agent I dealt with. He was very informative and called me back twice to ensure I received the confirmation that I paid for my pet.
By Mary R.
Was patient and very helpful Senon did an excellent job informing on my issue.
By RUBEN A T.
Good good good
By JEFFREY O.
Andrew was excellent
By DENOY B.
Ron worked with me to accommodate me so I could get the flight I need it at a very good price was very helpful ,
By AdrieannaBridgers