IS THE FIRST TIME I CALL THIS…
IS THE FIRST TIME I CALL THIS COMPANY...THEY COSTUMER SERVICE EXCEPTIONAL. THEY MADE ALL POSSIBLE TO FIND A FLIGHT THANKS THANKS TEAM!!!
By Gabriela G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
722 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Faremart.com (faremart.com) has 722 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 293 reviews with 5 stars · Clear filters
IS THE FIRST TIME I CALL THIS COMPANY...THEY COSTUMER SERVICE EXCEPTIONAL. THEY MADE ALL POSSIBLE TO FIND A FLIGHT THANKS THANKS TEAM!!!
By Gabriela G.
Amazing help. I would recomend this website. George should get a raise!! He was really a BIG help for us.
By Marina G.
George did an excellent job understanding my complicated traveling needs. He was a wonderful listener and efficient in his accommodating all of the details of my plan. I also loved that he checked with his supervisor when he wasn't sure about the answer to a question that I had.
By Lisette K.
Very easy to deal with. Could not Thank them enough Especially Rufus who assisted me with my concerns.Great costumer service! Highly recommended
By JD C.
Kelvin was very knowledgeable and helpful. He is very patient also while dealing with my query
By WILSON/MADELINE
Anna was amazing. I was struggling with the process. Anna was patient, kind and personable. I will call to schedule again with Anna!!!👏
By RANDY S K.
Good excelent service
By Leopoldo R.
Johnnie was my agent. Our granddaughter missed a connecting flight with Frontier and was told there was no flight until tomorrow. We immediately looked for other flights and when we found one we booked a united flight with johnnie because she was traveling with a small dog and could not book on line. Then we had a problem with the payment going through to United even though the cc company had approved it. FINALLY, with Johnnie’s help, it went through and she was given her boarding passes. I was extremely distraught with the events but Johnnie remained calm and patient with me. I am thankful for his kindness to me today. He needs a raise or a bonus for outstanding service!
By Debby