Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
177 reviews
FareHarborSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FareHarbor is the leading booking platform built specifically for tour, activity, rental, and attraction operators. Trusted by over 23,000 businesses worldwide, our powerful all-in-one solution helps operators sell, manage, and grow their experiences across every channel—online, in-person, and through distribution partners.Unlike generic booking software, FareHarbor is purpose-built for the experience industry. Our platform streamlines operations with features like real-time availability, smart resource allocation, integrated payment processing, and advanced reporting. Whether you're taking bookings at the counter or through your website, FareHarbor makes it easy to keep everything running smoothly.What truly sets us apart is our dedication to your success. We provide unmatched support with a global team of over 120 experts available 24/7, along with optional services like high-performing websites, performance marketing, and API integrations. Our platform empowers you to increase revenue, eliminate manual work, and deliver seamless guest experiences—all while scaling your business efficiently.At FareHarbor, we believe your time should be spent creating unforgettable experiences, not managing bookings. Discover how we can help grow your business by scheduling a free demo today.
FareHarbor (fareharbor.com) has 177 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 125 reviews with 5 stars · Clear filters
Fare Harbor has some of the most knowledgeable and patient customer service reps anywhere. I can call upon them night or day and always get some positive suggestions. Ivan was particularly helpful when I called last night, not only solving the problem but showing me how, and offering to send me an email to remind me how it was done. I'm very pleased.
By judy N.
I work with Fareharbor for 5 years, and the reactivity of the support platform is always very fast and the answers are efficient. I gladly recommend.
By MULLER M.
Fareharbor is immediately reachable with an expert who is able to solve problems on the telephone
By Alastair F.
Alec W was a pleasure to deal with. He sent me an email after our phone conversation with an explanation with screen shots. I was able to generate a CRM report for a specific product and downloaded a csv file with all clients information and upload it to mailchimp and send them emails. Thank you team.
By Aaron C.
Had an issue. Called and left a message and received a call back within a few hours. Ivan Villarosa solved my problem quickly and professionally.
By Dan R.
Ivan Villarosa was a great help.
By Game O.
The FH team explain how to improve my business. Not only finish the task given, but they also explain how we should handle future similar situations.
By Mahesh M.
Exceptional 24/7 support consistently provides prompt resolutions to my inquiries.
By Cindy C.
