always available and helpful
always available and helpful, with their help I find every day easier to manage my reservations
By Dario
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
177 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FareHarbor is the leading booking platform built specifically for tour, activity, rental, and attraction operators. Trusted by over 23,000 businesses worldwide, our powerful all-in-one solution helps operators sell, manage, and grow their experiences across every channel—online, in-person, and through distribution partners.Unlike generic booking software, FareHarbor is purpose-built for the experience industry. Our platform streamlines operations with features like real-time availability, smart resource allocation, integrated payment processing, and advanced reporting. Whether you're taking bookings at the counter or through your website, FareHarbor makes it easy to keep everything running smoothly.What truly sets us apart is our dedication to your success. We provide unmatched support with a global team of over 120 experts available 24/7, along with optional services like high-performing websites, performance marketing, and API integrations. Our platform empowers you to increase revenue, eliminate manual work, and deliver seamless guest experiences—all while scaling your business efficiently.At FareHarbor, we believe your time should be spent creating unforgettable experiences, not managing bookings. Discover how we can help grow your business by scheduling a free demo today.
FareHarbor (fareharbor.com) has 177 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 125 reviews with 5 stars · Clear filters
always available and helpful, with their help I find every day easier to manage my reservations
By Dario
Fareharbor is a must have for any business that books events or tours online. Their support team is extremely helpful and they are indispensable to my business.
By Donna M.
They always solve any issues I'm having on my site. There customer service is top notch 24/7!
By Sky Lakes Wilderness A.
I was caught up on the tail end of making a promo code for a specific event and Ivan walked me through the rest of the process quickly
By Matt S.
Holly always goes above and beyond to help me with any issue I have to call in about. It’s customer service like this that keeps us using FareHarbor. She knows every aspect of FareHarbor and the best ways for me to structure the multiple items we have on multiple dashboards. Kudos!
By Solé W.
It's so easy to call Fare Harbor support! Holly was a big help today! She was kind and she quickly helped me resolve my issue.
By Red Arrow Ride - Union P.
Customer service is my top priority when working with another company, and FareHarbor truly delivers. Every product or service will have the occasional issue, but what sets FareHarbor apart is how they handle those problems—with fast, personal, and knowledgeable support. Whenever I’ve had a question or needed help, I’ve been able to speak with a real person quickly. I’m never left on hold for long, and the team always takes the time to walk me through what I need to do. Whether I’m learning something new, trying to fix a problem, or need help setting something up, they are patient, clear, and thorough. And when I don’t have the time to do it myself, they take care of it for me. It doesn’t feel like I’m just using a service—I feel like FareHarbor is part of my team. They’ve consistently gone above and beyond, and I highly recommend them to anyone looking for a reliable, supportive partner in their business.
By Experience Smith I.
The customer service at FareHarbor is outstanding!! I would recommend FareHarbor to anyone running a rental or tour business!!
By Mxflany