FareeaseReviews of fareease.com

WELL PRICE ADVERTISED WAS NOT AVAILABLE. THEY DID OFFER A GOOD PRICE BUT DOUBLE WHAT WAS ADVERTISED. THEN THREATENED ME WITH CANCELACTION FEES WHEN THE PRICE THEY OFFERED WAS NOT AVAILABLE. PLEASE JUST PLAN TO SPEND DOUBLE WHAT THEY ARE OFFERING. REFERENCE NUMBER FRE1-707273991

This company is a total rip off booked 3 tickets for Antigua 🇦🇬 to Orlando upon arrival at the airport in antigua on the 18th November 2023 I was told my tickets were book illegal calling the traveling agent and they given me so roundabout story. They told me they sent delta airlines multiple emails and no answer from delta. I think that's strange because I call delta customer service and was told there wasn't any request about refund from the company . I want my money are you to lie and wicked.

Cuando ofrecen vuelos es por que deberían disponer de los mismos, ofrecen a un precio y luego de pagar informan que no existen, y suben los costos a las tarifas, y luego al cancelarlos le cobran penalidad como si la culpa fuera de uno, eso realmente es una estafa, debería existir algún organismo que regule este tipo de fraudes, realmente me siento estafado.

The tickets I recently purchased through Fareease Travels included a change of airports in London both ways. This arrangement created great stress, unnecessary expenses, frustration and ultimately, missing the flight to Lisbon. I had to book another flight, which cost me 865 dollars. I agreed to these tickets because cancellation of the reservation would have cost me 700+ dollars and I was given no other flight options. In addition, I was reassured that there would be no problem switching airports. In reality, the time frame was far too narrow due to distance and because of the difficulty that tourists have navigating the train/metro system of London. To solve the issue of missing the flight to Lisbon, phone calls were made to Fareease Travels and British Airways. Both phone calls resulted in no help whatsoever. In addition, another phone call was made five days before the departure date from Lisbon to see if the tickets could be changed as I did not want to repeat the experience of going through London again. I was given the run around by both parties passing the responsibility to one another. Furthermore, I was told multiple times that they would call me back and I never received a call back, so I had to call again and again. In addition, I asked if I could use the credit of 300 dollars assigned to me for initially overcharging me for the tickets and the answer was no because the credit was not within the time frame listed. . I initially wrote a very positive review for Fareease after I was granted the 300 plus 68-dollar credits. However, the experience listed above has left me with a great deal of frustration and a very poor perception of this company. I will be updating my review with the truth of what occurred and contacting the Better Business Bureau. The unnecessary stress and waste of money because of Fareease's inadequacy that I endured on this trip was unbearable and put an irreparable stain on my vacation. Furthermore, when I emailed Fareease customer service with my issue, I was completely ignored. This is not an acceptable way to treat customers and I caution anyone against using Fareease for their own travels.

This company has very rude people that like to take people’s money and they don’t know how to properly work a business. When paying for a flight ticket, they never sent me any form of conformation to my email nor through text message. When I go to check my bank account I notice that my payment for the flight ticket was still pending even though I had made the “payment” May 18th (it’s currently June 10th). I called the company asking what had happened and they told me that I never made such payment but then proceeded to tell me that my so called “purchase” was not refundable. My bank also had told me that my card was trying to be used in another state and went forth to blocking any transactions made. Til this day I am unaware of where the money went to or even if they were able to obtain it before I cancelled my old card and got a new one. But to anyone thinking about purchasing a flight ticket, I don’t recommend you using this traveling agency.

they are fraudulent. They charged me money for the booking they never did and they say it was cancelled. Upd: reference number is FRE1679685866 Also I have all the screenshots, but I cannot upload them here. Also they stopped responding through the chat with support right after I convinced them in using a fake screenshot with a distinct reference number.