Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
464 reviews
Fan JacketsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FanJackets.com is a leading leather jacket brand and continuously expanding its business to different parts of the world. Providing Free shipping to the US, Canada, Australia and UK. More than 25000+ customers worldwide with 99% satisfaction rate.
Fan Jackets (fanjackets.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 411 reviews with 5 stars · Clear filters
Fast shipping (5days) Excellent material Easy return Comfortable
By Eva
Response from Fan Jackets· Nov 10, 2023
Hi Eva, Thank you for your feedback! We're delighted our fast shipping, excellent materials, and comfort have met your expectations. Your satisfaction is our priority! Regards, Fanjackets
After searching for about 6 months I found this site that had the exact leather jacket I was looking for, the customer service was great the selection was fantastic. I ordered my jacket and was given a delivery date and to my surprise I received my jacket before the stated date great!! I will definitely recommend Fan Jackets also the size and fit was perfect again thank you for the great service 😀
By armand P.
Response from Fan Jackets· Aug 12, 2023
Hi Armand, Thank you so much for your appreciation! It seems really good that our hard work in making our customers happy is paying off, we are happy to see this reflected in your recent purchase. We are so grateful for your kind words and we're looking forward to serve you again :) Regards, Fanjackets
It was an amazing experience! Fanjacket customer support service is doing the job in a very cooperative and professional manner. Fast delivery! I’m happy about the product quality. Definitely will come back for for shopping.
By Iulia B.
Response from Fan Jackets· Jul 21, 2023
Hi Lulia, Thank you so much for fantastic review! Our customer's satisfaction and appreciation is what make us more dedicated towards making good products, so we are amazed to see you had a good experience in your last purchase. We are so grateful for your kind words. Regards, Fanjackets
Beautiful quality black leather biker jacket. Very pleased and fair price!! Will shop at Fan Jackets again!
By James G.
Response from Fan Jackets· Jul 17, 2023
Hi James, It delights us that you had a great buying experience. We’re so happy your purchase from Fan Jackets went so smoothly. We're committed towards working on customer satisfaction continuously. Thanks for letting our community know about your buying experience. Regards, Fan Jackets
Customer service was excellent, and the added use of the automated size suggestion was a well thought out addition. My jacket was almost absolutely spot on in size. It came well packaged in not one but two packaging bags to ensure no damage would befall my jacket. I've been wearing the jacket for over a week and even with everyday use including a long hike and a motorcycle ride, the jacket remains exactly as it was when I received it. Though in truth, it now fits my shoulders better
By Hawthorn
Response from Fan Jackets· Jul 5, 2023
Hi Hawthorn, Thank you so much for taking the time to provide such a valuable review. We are so delighted that you rate our service as 5 Star while appreciating our product & customer support as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes Regards, Fanjackets
I was very happy with my purchase. The leather jacket looks and feels great. And I finally found this jacket at a discount price which made this experience even better. I’m 6’1, 179 lbs and I thought the large might be too big for me, but it fits perfect and I always get lots of compliments from friends when I wear it. Buy it, you won’t be disappointed.
By Héctor
Response from Fan Jackets· Jul 3, 2023
Hi Hector, Wow, we were blown away by your feedback, we really appreciate the time you took to write such a detailed review! Thanks again for the feedback and for being such a great customer. Looking forward to serving you again with quality products. Regards, Fanjackets
Beautiful Gloves, I ordered Large as I usually wear . They were too big , requested an exchange for medium. Email answered right away , I had my replacement in no time, Excellent Customer Service.
By Edwin R.
Response from Fan Jackets· Jul 3, 2023
Hi Edwin, Thanks for your trust and appreciation, and thank you for choosing us. We look forward to seeing you again soon. Best Wishes. Regards, Fanjackets
I have purchased a few items from Fan Jackets, and I have to say that there is no better value you can find anywhere else. The quality of the jacket’s leather is soft, durable, and well made. Their prices are a fraction of the current market prices for real leather jackets. Try one you won’t be sorry.
By NSV
Response from Fan Jackets· Jun 26, 2023
Hi, Thank you so much for your honest review. We are priviledged to receive satisfactory compliments from our customers and we appreciate you for recommending us to people. We're hoping to serve you with quality products again in near future. Regards, Fanjackets
