Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
243 reviews
FAIRWINDS Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FAIRWINDS was founded in 1949 on the simple idea of people helping people. That idea still guides everything we do today. We exist for one reason: to help others take control of their money and move toward financial freedom. That means fewer payments, less stress, and more confidence about the future. It’s not the message you usually hear from a financial institution, but we’re not afraid to be different. At FAIRWINDS, members are part-owners, not customers. That means we don't answer to stockholders, and we don't chase profits. Every dollar we earn is reinvested to help members save more, eliminate debt, build wealth, and live generously. We know financial freedom doesn't happen by accident. That’s why we combine personal guidance with products designed to support real, intentional financial progress, not unnecessary borrowing. That includes: Checking accounts that support smart everyday spending Savings accounts that help build momentum towards financial goals High-Yield savings bundled with free checking to provide full clarity and convenience Business banking solutions built to grow operations without growing debt Products and solutions for members committed to living financially free Resources designed to meet you where you are — and help you move forwardAnyone in the United States is eligible to become a FAIRWINDS member. Wherever you are, whatever your journey — if you’re committed to being financially free, you’re welcome to join us! Get started today!Federally insured by the NCUA.
FAIRWINDS Credit Union (fairwinds.org) has 243 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 195 reviews with 5 stars · Clear filters
I have been with Fairwinds for decades Always great service.
By Terrie Kate R.
Response from FAIRWINDS Credit Union· Apr 23, 2026
We're happy to hear that you've consistently received great service from us. We are grateful for your continued trust in FAIRWINDS.
Fairwinds is always a great company. Their customer service will not leave you on hold forever like other competitors. Keep up the great work.
By Eva
Response from FAIRWINDS Credit Union· Apr 23, 2026
Thank you for sharing your experience with us! We appreciate your kind words about our service.
Any time I need to chat with a Fairwinds, it’s a pleasant experience. Always efficient and professional.
By Carol W.
Response from FAIRWINDS Credit Union· Apr 23, 2026
We're happy to hear that your interactions with our team are pleasant. We appreciate you acknowledging our efficiency and professionalism. Thank you for your feedback!
The Goals and Money management system is a very useful feature I can’t live without. The staff is always a pleasure to work with.
By Ka
Response from FAIRWINDS Credit Union· Apr 23, 2026
Thank you for the kind words! Providing tools that make managing your finances easier, alongside a team that cares, is at the heart of what we do.
I've been with Fairwinds since around 1996 and have always had a positive experience with them. Just recently, after years of not having issues, had to call in for something and it was immediately resolved in one call.
By Rolando
Response from FAIRWINDS Credit Union· Apr 21, 2026
Hearing from a longtime member is always meaningful, and we appreciate you taking the time to leave a review. We're glad your recent call was handled promptly and resolved right away. Knowing you felt supported is what drives us to keep delivering that level of care. Thank you for your continued trust in FAIRWINDS.
Always a very good experience when I have had to visit the Fairwinds office on Grant and Semoran, in Orlando, Fl.
By Ernest L.
Response from FAIRWINDS Credit Union· Apr 20, 2026
We're happy to hear that your visits to our office have been a good experience. Thank you for your positive feedback.
Customer service
By JW
Response from FAIRWINDS Credit Union· Apr 20, 2026
Thank you for your review! We appreciate your recognition of our team's efforts.
Staff at the branch are excellent and taking care of any issue in a timely manner
By Behrouz
Response from FAIRWINDS Credit Union· Apr 20, 2026
Thank you for your positive feedback! We are delighted to hear that our team provided excellent and timely service.
