FairShake Inc.Reviews of fairshake.com

I am having an issue with a bank for an amount over $10,000. It wasn't until 3 days into the process that Fairshake's complaint form (not any representative) informed me that they cannot handle cases over $10,000. They wasted my time making me think they could offer assistance when they could not. They were also very defensive, not claiming responsibility for leading me on. They need to be more upfront with their potential clients, especially during rough times like this. It felt impersonal and heartless, as if they were wasting my time on purpose.

If Fair Shake can solve your situation with a form letter I am sure the service is fine. For me it has been a more frustrating experience than dealing with American Express. My contact literally has no idea what is going on in my situation. I get random text messages that make no sense. No one will call you or get on the phone with you and no one I text with is of any help whatsoever. Dealing with Fair Shake has been a terrible terrible experience.

I paid the $20 and Verizon has not gave me what fairshake claims that I will get. Their is no number I can call and nothing I can do about it. This is a scam!

I am so happy some people feel that Fair Shake was able to get their claims resloved, however I feel they are a bunch of crooks, I was emailed months after the claim was filed with Fair Shake, only after I reached back out to them about the case, and was told at that time the case had been closed. I requested several times the response information they received from the company; I have not received any thing nor will anyone return the email. With that; one can only be lead to believe their a bunch of crooks???

First and foremost, I thank Fairshake for helping me in the very beginning. However, they have shown their true colors. Here is a list of things that need to be addressed: 1.) They reassigned my case to some guy Rafael without even giving me prior notice. This guy basically decided to close my July 9th claim. I told him that the old Cox claim was already settled. The new July 9th claim is different than the previous Cox claim. Rafael and Veronica are assuming that the July 9th claim is the same as the previous Cox claim. The previous Cox claim had nothing to do with my online account being breached. 2.) It takes them a long time to respond to your messages. 3.) They need to offer legal advice for anyone that needs it. Because I think some people may be hesitant to spend 200 dollars. 4.) This guy named Alex barks out orders to tell me what I should be doing. He claims that having a different email address is why Veronica is not responding back to my messages. I'm not understanding how that has anything to do with my July 9th claim being closed out. 5.) The last thing that I find very disturbing: Verizon had informed me a few days ago that they haven't received any legal demand letter. That would mean the June 10th legal demand letter was never sent out. I have reason to believe that the Cox legal demand letter from July 9th was never sent out either. I had received a text message from Rafael on July 24th that we couldn't keep two claims open. My advice is to not high expectations with Fairshake. They are a very deceptive company that is not going to be on everyone's side. I'm going to report this deceptive company to the FTC. Disclaimer: If anyone from Fairshake decides to respond to my post, they will be ignored. I have decided to not work with Fairshake going forward.

I would not give this organization or scam operation any stars but 0 is not a option. I reached out to this organization for support with Comcast. It's been almost 60 days and with no communication from besides a text from a guy saying he was my contact from a number that only receives text messages. I went ahead and sought support from a lawyer. Do not use this service!!!!! You are better off trying everyday or sending a letter on your own threating to sue. All I want is my claim cancelled. I am reporting this as a scam and to the Better Business Bureau. Do not waste your damn time.

At the beginning, I repeatedly asked Fairshake to have my paper draft reviewed and to speak to a human on my case. The paper draft included stuff that other party was NOT supposed to see, and Fairshake blindly mailed it out instead of editing my draft and consulting with me first. Their favorite excuse is "we are not attorneys", but it doesn't take one to know better. Also, we must notify Fairshake when we recieve mail from the other party, yet Fairshake didn't bother to notify me when they blindly sent out my draft. Double standard, communication goes BOTH ways. Great, now I lost over $5,000 for good! Thank you for nothing, Farishake, especially in this recession!

How I didn't even know since tgry never informed 2thst a specialist canceled my request before any other action. I please what a joke