Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
129 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Factory Plaza, Inc is a family owned business in Bensenville, IL. In business since 2005, Factory Plaza manufactures its own brand of kitchen cabinets: American Wood Cabinets and fabricates and installs granite and Quartz countertops. We operate from a 45,000 sf warehouse with a state-of-the-art high volume production line for making kitchen cabinets from scratch, as well as an automated fabrication area for stone. Over 2,000 slabs in stock. We source the stone directly from Brazil, India, and other countries.
Factory Plaza, Inc (factoryplaza.com) has 129 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 116 reviews with 5 stars · Clear filters
I would highly recommend Factory Plaza to anyone in need of a kitchen counter upgrade. Prices were excellent and the quality and cleanliness of the install was excellent as well.
By Douglas J.
Response from Factory Plaza, Inc· Jan 14, 2018
Thank you Douglas James!
Awesome sales person Magda! Great installers.
By Douglas R.
Response from Factory Plaza, Inc· Jan 14, 2018
Thank you Douglas Rudauskas!
Great prices great service quality installation. I have used factory plaza to install granite in my master bath and my kitchen counters. I have used them at my sisters home as well. They always have done a good job for me and I would highly recommend them .
By Jerry G.
Response from Factory Plaza, Inc· Jan 14, 2018
Thank you Jerry Green!
Great services!
By Luis B.
Response from Factory Plaza, Inc· Jan 14, 2018
Thank you Luis Barrios!
