Monday, November 9, 2026 · Customer reviews of US businesses
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Excellent
129 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Factory Plaza, Inc is a family owned business in Bensenville, IL. In business since 2005, Factory Plaza manufactures its own brand of kitchen cabinets: American Wood Cabinets and fabricates and installs granite and Quartz countertops. We operate from a 45,000 sf warehouse with a state-of-the-art high volume production line for making kitchen cabinets from scratch, as well as an automated fabrication area for stone. Over 2,000 slabs in stock. We source the stone directly from Brazil, India, and other countries.
Factory Plaza, Inc (factoryplaza.com) has 129 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 116 reviews with 5 stars · Clear filters
Excellent quality. I liked how I could walk around the warehouse at my own speed. Measure and installation guys were very prompt and friendly.
By Julie
Response from Factory Plaza, Inc· Sep 25, 2018
Thank you very much Julie! It was our pleasure to have you as a customer.
Great job on my new kitchen cabinets and granite countertops
By Felicia S.
Response from Factory Plaza, Inc· Aug 23, 2018
Thank you very much Mrs Solebo!
Professional, honest, and extremely reliable. This place is the greatest from start to finish. Would not go anywhere else for my granite and stone needs. They are absolutely the best!!!!!!!!!!
By Jack K.
Response from Factory Plaza, Inc· Jun 18, 2018
Thank you very much Mr Krol!!!
Excellent customer service and great prices. We'd highly recommend Factory Plaza for any new construction or remodeling project.
By Jon P.
Response from Factory Plaza, Inc· May 31, 2018
Thank you very much!
Extremely happy with our countertops. The service was great and cost was the BEST around by a substantial amount. The gentleman that came to measure was so helpful and gave us suggestions that we truly appreciated. Highly recommend!!
By Jeff N.
Good selection of materials. Easy to work with. Prompt and on time!
By Bryce B.
THIS is the best price you will get. This is the second time using this company and it was a painless experience. You cannot go wrong.
By Randy
We love how easy it is to do business with Factory Plaza. The price is right and the product was as promised. Thank you for an easy experience.
By Laura B.
