Models are OUTSTANDING!
Models are OUTSTANDING!
By Eric W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
26 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Factory Direct Models is the leading manufacturer of realistic custom aircraft models. Our models are as real as it gets without being the real thing. Whatever is your favorite plane, car, ship, or manufactured product, we can model it in exceptional detail.
Factory Direct Models (factorydirectmodels.com) has 26 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 20 reviews with 5 stars · Clear filters
Models are OUTSTANDING!
By Eric W.
Outstanding quality. Will last a lifetime.
By David L.
Excellent! We have ordered several times and every model exceeded our expectations. Brilliant execution and great finishes. They always meet delivery deadlines.
By Balbina Aloy N.
I have bought several and they all were great.
By STEPHEN T.
Had a great experience. It takes time but what would one expect from a custom made model. Very friendly customer service. Websites could do with an upgrade but thats just nitpicking.
By Luigi
No problems.
By Peter M.
We are very happy with the services and cooperation of FDM staff. The staff was very passionate and accommodated our request as we needed the order urgently, and the order arrived early as we expected. Thank you so much, FDM team, for your great service!
By Khatijah B.
Prompt, friendly detail oriented. Now just delivery and review quality.
By Richard J.