Customer services is awesome
Customer services is awesome
By Sondra B.
Response from FabFitFun· Jan 31, 2020
Hi Sondra! We are so happy to hear we were able to fully assist you! We love having you as a member! Xo
Monday, November 9, 2026 · Customer reviews of US businesses

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FabFitFun (fabfitfun.com) has 3,715 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 2,380 reviews with 5 stars · Clear filters
Customer services is awesome
By Sondra B.
Response from FabFitFun· Jan 31, 2020
Hi Sondra! We are so happy to hear we were able to fully assist you! We love having you as a member! Xo
Amazing customer service. I put the wrong zipcode by one number on accident and UPS said that they were going to reroute it and deliver it to the correct address. Over a month later I followed and UPS said they threw the package away and never tried to deliver to the correct address or send it back to FabFitFun. I contacted FFF and they were more than happy to send a replacement or refund me. Every time I contact them for any needs they are more than happy to make things right, even when it wasn't their fault. THIS is customer service. Thank you so much.
By Mecala
Response from FabFitFun· Jan 31, 2020
Hi Mecala! We are so happy to hear we were able to fully assist you! We appreciate the kind words and awesome review! Thanks for being a member with us! Xo
Robert was very helpful and was able to take care of my problem immediately.
By Elizabeth H.
Response from FabFitFun· Jan 31, 2020
Hi Elizabeth! We are so happy to hear we were able to fully assist you! We appreciate the kind words and awesome review! Xo
The whole subscription is a nice way to treat yourself once a season, and you can tell that the team wants to do everything they can to make sure your experience is special. I had a problem customizing one of my boxes and after I reached out to them they immediately responded and were super nice about finding a solution. I definitely recommend them to anyone thinking about at least trying one box.
By Sav
Response from FabFitFun· Jan 31, 2020
Hi Sav! We are so happy to hear we were able to fully assist you! We appreciate the kind words and awesome review! We are so happy to hear you are loving the products in your boxes! We can’t wait for you to see what we have in store for future seasons! Xo
Really impressed by customer service.
By Jacq
Response from FabFitFun· Jan 31, 2020
Hi Jacq! We are so happy to hear we were able to fully assist you! We appreciate the kind words and awesome review! Xo
Best customer service! Very personable and I appreciate the efforts in resolving the issue.
By Sydni D.
Response from FabFitFun· Jan 31, 2020
Hi Sydni! We appreciate the kind words and awesome review! We love having you as a member! Xo
Thank you very much. I am lucky you are the best team I'm glad to meet you
By Natia I.
Response from FabFitFun· Jan 31, 2020
Hi Natia! We appreciate the kind words and awesome review! Xo
Customer service is top notch! This is a great subscription. Super happy I decided on it.
By Aurea L.
Response from FabFitFun· Jan 21, 2020
Hi Aurea! We feel the same about you! We're so happy to have you as a member and look forward to showing you what we have planned this upcoming season! Thanks for leaving us a great review! Xo