I emailed about a missing item
I emailed about a missing item. The response quick and pleasant.
By Kelley K.
Response from FabFitFun· Oct 14, 2020
Hi Kelley! Thank you for the review! We are glad you were fully assisted! Xo
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
3,715 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Delivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 2,380 reviews with 5 stars · Clear filters
I emailed about a missing item. The response quick and pleasant.
By Kelley K.
Response from FabFitFun· Oct 14, 2020
Hi Kelley! Thank you for the review! We are glad you were fully assisted! Xo
Customer service exceeded my expectations and were incredibly kind and very knowledgeable.
By Katherine S.
Response from FabFitFun· Oct 14, 2020
Hi Katherine! Thank you for the wonderful review! Xo
I’ve always been very satisfied with the fab fit fun customer service. They are eager to help and very through.
By Therese A.
Response from FabFitFun· Oct 13, 2020
Hi Therese! Thank you for taking the time to leave a review! We're glad to hear about your awesome experience with our Customer Care team! Xo
EXCELLENT CUSTOMER SERVICE!!!
By Carey M.
Response from FabFitFun· Oct 13, 2020
Hi Carey! We're thrilled to receive such a great review! Xo
I always have great experiences with customer care- they do their best to accommodate you and are very kind!
By Nicole
Response from FabFitFun· Oct 13, 2020
Hi Nicole! It is always our goal to provide a great experience for our members, and we're so happy we hit the mark for you! Xo
I needed a refund processed so I contacted FabFitFun's customer service team and one of the team members assisted me promptly and was very clear on the process and what to expect. Whether it's shopping or billing and/or shipping assistance, I always have a pleasant experience with FabFitFun.
By Courtney W.
Response from FabFitFun· Oct 12, 2020
Hi Courtney! Thank you for the wonderful review! We're delighted about your awesome experience with our team! Xo
I was missing an item in box and got a very quick resolution and a replacement item on its way. I normally dread calling customer service, but this was a great experience!
By Kara W.
Response from FabFitFun· Oct 12, 2020
Hi Kara! Thank you for the wonderful review! We're happy to hear about your experience with our Customer Care team! Xo
I had a issue with processing a charge to my card for add on items and the representative Scott was fast and friendly and resolved it in seconds.😁 Thank you FABFITFUN
By amy R.
Response from FabFitFun· Oct 12, 2020
Hi Amy! Thank you for taking the time to leave a review! We're happy to hear that our Customer Care team was able to assist you to your satisfaction! Xo