Fantastic customer service
Fantastic customer service
By Randi
Response from FabFitFun· Oct 19, 2020
Hi Randi! Thank you for taking the time to leave a review! Xo
Tuesday, November 10, 2026 · Customer reviews of US businesses

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3,715 reviews
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Delivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 2,380 reviews with 5 stars · Clear filters
Fantastic customer service
By Randi
Response from FabFitFun· Oct 19, 2020
Hi Randi! Thank you for taking the time to leave a review! Xo
I recently had to contact Fabfitfun customer service because I mistakenly hit a button upgrading my membership. I email customer service and spoke with Caroline, she was super understanding and fixed my problem with in an hour! Great customer service and great products!!
By Alyssa
Response from FabFitFun· Oct 19, 2020
Hi Alyssa! Yay! We're happy to hear that our Customer Care team was able to assist you! Xo
Love getting my fab boxes! It’s like a surprise present every time I get it!
By Leesha C.
Response from FabFitFun· Oct 18, 2020
Hi Leesha! Yay! We're happy you love your boxes! Xo
i needed to cancel my membership due to my husbands job income has been low due to COVID and they handled it immediately. The girl who handled my account was so helpful and personal she made the experience so much better. I wasn't happy with having to cancel my membership. I loved getting my box! It made me so happy when it arrived!
By Christine M.
Response from FabFitFun· Oct 18, 2020
Hi Christine! Thank you for leaving us a review! We're sad to hear that you discontinued your membership, but we fully understand during this uncertain time. Once everything is back to normal, you can always reactivate your account online. We would love to have you back! Xo
ALWAYS BETTER THAN OTHERS
By CGOODIA
Response from FabFitFun· Oct 16, 2020
Hi there! Yay! Thank you for taking the time to leave a review! Xo
I didn't receive my Fall box and Becca figured out what happened and made sure that I got a new box with items that I got to choose! Great customer service!!
By Sheryl H.
Response from FabFitFun· Oct 16, 2020
Hi Sheryl! Thank you for the wonderful review! We're delighted to hear about your experience! Xo
Signed up as a new member. Was offered a 10% discount off the first box. However, the discount cannot be applied online to the yearly subscription. After chatting with representative, she was able to give me a discount credit towards any add on product,
By Janet W.
Response from FabFitFun· Oct 16, 2020
Hi Janet! Thank you for sharing! We're glad to hear that our Customer Care team was able to assist you to your satisfaction! Xo
Great experience! I love FabFitFun, their customer service is unmatched!
By Tiffany S.
Response from FabFitFun· Oct 15, 2020
Yay! Thank you for sharing, Tiffany! We're so happy that our Customer Care team was able to assist you! Xo