Wonderful customer service Gaia was…
Wonderful customer service Gaia was amazing.
By Mari M.
Response from FabFitFun· Nov 26, 2020
We are so happy to hear about your lovely experience with the team, Mari! Xo
Tuesday, November 10, 2026 · Customer reviews of US businesses

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FabFitFun (fabfitfun.com) has 3,715 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 2,380 reviews with 5 stars · Clear filters
Wonderful customer service Gaia was amazing.
By Mari M.
Response from FabFitFun· Nov 26, 2020
We are so happy to hear about your lovely experience with the team, Mari! Xo
Great company! It’s really fun to get the boxes and pick some of your items. When I had a problem with my cancelling and needing a refund, they helped me promptly and it was no problem to get my money back.
By Christina S.
Response from FabFitFun· Nov 25, 2020
Hi Christina! Thank you for the review! We are delighted to hear that our Customer Care team was able to fully assist you! Xo
Great, I love receiving my boxes!
By sarah R.
Response from FabFitFun· Nov 25, 2020
Hi Sarah! We are happy to hear that you are loving your boxes! Thank you for being a part of the FFF family! Xo
I was unable to customize my winter box due to being ill and in the hospital. When I used the chat feature to contact FabFitFun, I chatted with Genesis and she was amazingly kind and helpful - allowing me to customize my box even though the customization window had passed and was closed. Thank you so much for you help!
By tara C.
Response from FabFitFun· Nov 25, 2020
Yay! Thank you for sharing your wonderful experience, Tara! We are glad that our Customer Care team was able to help you with your box! Xo
Resolved my issue
By Kristin Abarentos C.
Response from FabFitFun· Nov 25, 2020
Hi Kristin! We're happy to hear that! Thank you for taking the time to leave a review! Xo
I was very impressed at the quick response and resolution of my problem!
By Karin N.
Response from FabFitFun· Nov 25, 2020
Hi Karin! Thank you for leaving a review! We're delighted that our team was able to assist you! Xo
I get FABFUTFUN on an annual. Never in 2 yrs have I gotten anything that wasnt of the highest quality or even a wrong item. My luck ran out. I got a wrong product. I emailed within 30 minutes I got a response. They acknowledged the issue and were sending the correct item, they apologized for error and now we are all happy.
By Shontell S.
Response from FabFitFun· Nov 25, 2020
Hi Shontell! We're glad that our Customer Care team was able to resolve your concern with satisfaction! Thank you for sharing! Xo
Thank you to Jack H
By Giselle W.
Response from FabFitFun· Nov 25, 2020
Hi Giselle! We're thrilled to receive such a great review! Xo