ezlights.coReviews of ezlights.co

Do not buy from this company poor customer service and refurbished products. I spent $130. 00 on LED lights with EZlights.co. Two days later, the light had a shortage. Customer service explained that they would exchange the items yet they strung us along for two months and we still have the refurbished, defaulted lights. We were robbed of our hard earned money and have a child very disappointed child. This company did not stand on the policy.

I wouldn’t even give them One star if I didn’t have to write this review. I bought a light called the dream cloud formal nephew when it came it was and what I expect it at all it was a cheesy cardboard tube with lights in it with poly fill all around it that I could make for maybe $75 and they charge me $278 I sent it back to them because they told me they would give me a refund the last time I heard from them was February 2 2021. I have contacted them on several occasions. I sent the light back for a refund, I was told they would get right back to me. The light got to its destination now they’ve got my light and my money so as far as I’m concerned they are complete stole from me by keeping my money and the light. They do not stand true to their word and their lights are not worth buying so buyer beware don’t buy anything from them they shouldn’t even be in business. I still have not received my refund and I contacted them and sent the light back in January 2021.

My daughter purchased 2 sets of lights - one had parts missing and the 2nd had a broken wire so did not work. On reporting the issue to the retailer requesting an exchange their response was that they had a supply shortage. So she asked for her money back and was told that their T&Cs do not allow for refunds !! I cannot believe how retailers like this still survive ... we are in the process of reporting them.