EzipayReviews of ezipay.global

I have been charged for virtual card and its been a month its still processing verification i have been contacting their support and support is very rude and un unanswerable for my question

Disappointed – Unfair Fee and No Flexibility I was charged a $16 fee for a missed direct debit, despite having sufficient funds in my account. It was over a public holiday period, and I suspect something went wrong with the timing. I reached out to customer service to explain, but they were unwilling to assist or offer any flexibility. Very disappointing experience.

I was scammed on Facebook and the thieves used my card details to make money transfers via ezipay. My credit card company would/could/did not help me (Revolut). I got in contact with ezipay support on whatsapp and they helped me successfully to get my money back. They even reported it to local police in Benin, West Africa. Super nice contact and fast payback of the amounts. Thanks again!!

I wonder why this company does not seem to have a customer service department. I submitted application for over a month and I was contacted once to make an adjustment which I did. Since then the verification has been pending. I have sent WhatsApp messages and emails and no acknowledgement whatsoever. Edit: My account has now been verified.

Nice service, but in terms of KYC varification it very painful to the new user, Because now you are not varifying customers documents in Time. Try to improve this challenge. Thanks.

My kyc verification has been on pending over 50days and no feedback regards to it. I have chatted their support on their support whatsapp line and neither do I receive any respond. It will be better to stop new registration if u know u won't verify new customer thanks.