Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,430 reviews
Eyemart ExpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,002 reviews with 5 stars · Clear filters
The system that allows you to try on glasses is amazing and fun. The price is great. Shipping was fast. I am very happy.
By KATHLEEN R.
Response from Eyemart Express· Jul 14, 2025
We're happy to hear that you enjoyed the virtual try-on and found our prices appealing. We're also glad the shipping was fast. Thank you for your feedback!
Sandra from Auburn, Al eye mart was a great help to pick out new sunglasses. She was very knowledgeable. I will return!
By Donna S.
Response from Eyemart Express· Jul 14, 2025
Thank you so much for taking the time to rate and review your Auburn store. We’re overjoyed to hear you were satisfied with the level of customer service you received from Sandra! We look forward to seeing you again!
This was my second order in the past few weeks. I loved my first glasses so much that I jumped on the July 4th sale and ordered sunglasses in the same frame just in a different color. The glasses are perfect and the packaging and shipping were fantastic!
By Nora H L.
Response from Eyemart Express· Jul 13, 2025
We're happy to hear that you loved your first glasses and that your new sunglasses are perfect! We appreciate you choosing us again and are glad you enjoyed our packaging and shipping. Thanks for your positive feedback!
It made it really fast and easy for me. I didn’t have time to go in and was able to do it on line
By Christy S.
Response from Eyemart Express· Jul 11, 2025
We're happy to hear that our online service was fast and easy for you, especially when time was short. Thank you for sharing your positive experience!
Very helpful in filling my request and getting my order correct.
By Joel
Response from Eyemart Express· Jul 11, 2025
We’re always happy to help!
easy product came in two days
By David T.
Response from Eyemart Express· Jul 10, 2025
We're happy to hear that the website was easy to use and your order arrived in only 2 days! Thank you for your positive feedback!
Eyemart Express surpassed my expectations in every aspect of eyeglasses selection, production, and delivery. What a delight! I got my glasses in less than three days and they are perfect! I am already spreading the word among my friends! Thank you, Eyemart Express! You rock!
By ELIZABETH G.
Response from Eyemart Express· Jul 10, 2025
We're happy to hear that your experience with us exceeded your expectations! It's great to know that you received your glasses quickly and that they are perfect. We appreciate you spreading the word and thank you for your positive feedback!
Offering was easy after I tried the frames on in store. I’ll wait to see how my mail order progressive lenses work without an associate making my pupil on the lenses.
By Julie G.
Response from Eyemart Express· Jul 10, 2025
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
