Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,430 reviews
Eyemart ExpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,002 reviews with 5 stars · Clear filters
Everything has gone smoothly so far, we'll see after I receive my glasses. The glasses were ready sooner than I anticipated. Customer service was top notch!
By Scott D.
Response from Eyemart Express· Sep 8, 2025
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
My glasses came today and they are PERFECT! SO easy to order and got 2 pair of glasses for less than what I paid for one!
By Laura B.
Response from Eyemart Express· Sep 5, 2025
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Excellant customer care
By Phillip S.
Response from Eyemart Express· Sep 4, 2025
Thanks, Phillip! We try 😄
All the people are so nice and helpful here. Allyson helps us out most of the time. We also appreciate the care plan as we have kids who are rather rough on their glasses--or their friends are so rough on my kids' glasses! We've had their glasses adjusted and even replaced in the past, and they've been adjusted this year already at least three times in just two months! We've gone here for several years and plan to continue.
By Melissa D.
Response from Eyemart Express· Sep 4, 2025
We're happy to hear that our team is so helpful! We appreciate your kind words regarding the care plan. It's great to know that we can support your family's eyewear needs and that you plan to continue visiting us.
Web platform was very user friendly and I was able to easily place my order. Halen Rudolph provided prompt, professional customer service after the order was placed to confirm I had submitted the correct prescription for my order. Overall very pleased with my latest experience! Thank you!!
By Stuart
Response from Eyemart Express· Sep 4, 2025
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Jaden was very nice and welcoming on the phone and in person - appreciated his assistance with glasses, to the online order mess up, to the nose pieces.
By Jami H.
Response from Eyemart Express· Sep 4, 2025
So happy to hear about your experience and we will pass your kind words over to Jaden. Thank you for sharing this review!
I always have a great experience with eyesmart after 6 years my doctor and assistant both remember me and made it all more better I always go here and forever will one of the best places and my gal jeanne.M she is such a a sweet heart and works amazing to help keep u on budget 10/10
By Raven R.
Response from Eyemart Express· Sep 4, 2025
You made our day! We really appreciate you sharing your thoughts, and we will be sure to pass them along to Jeanne! We hope to see you again soon.
From the receptionist to the Dr to the eyewear assistant, each were a joy to work with and very educated in their position. Kesha helped with understanding options and my insurance while maintaining a smile the whole time. Store #117 you rock!!! I was very impressed with your service!!! Thank You!!!
By Jeff V.
Response from Eyemart Express· Sep 4, 2025
We’re thrilled you had a good experience, Jeff!
