Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,430 reviews
Eyemart ExpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,002 reviews with 5 stars · Clear filters
It was super easy to order online and the prices were amazing. Thank you for a very streamlined process inline
By Klifton B.
Response from Eyemart Express· Oct 14, 2025
So happy to hear about your experience. Thank you for sharing this review!
The order site was easy to use. It was easy to shop for the glasses because it allows viewer to look at different styles, brands and compare costs. Once the decision was made, it was easy to place the order. It was easy to pay for and finalize the order.
By RONALD S.
Response from Eyemart Express· Oct 14, 2025
We’re thrilled you had a good experience, Ronald. We’re looking forward to seeing you again soon!
Site and purchase was easy to navigate. Pricing was excellent.
By Liz O.
Response from Eyemart Express· Oct 13, 2025
We’re always happy to help!
Without this place I would be blind their prescriptions are exact every time in their glasses or the most reasonably priced I've ever seen
By Mitchell H.
Response from Eyemart Express· Oct 13, 2025
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
I have been dealing with the Barboursville WV location for a couple years and have had a couple of issues in the past. This was my 1st time dealing with Jennifer and she was amazing. She took the time to check and double check every little detail and explained what she was doing. In the past I felt like I was rushed and a few mistakes were made. Even upon receiving my glasses Jennifer took her time and made sure I was satisfied with the fit. In 50+ years of getting glasses I've never had such amazing service. In fact I've never had anyone at any business treat me as kindly as Jennifer. I highly recommend asking for her when getting your glasses.
By Toolman
Response from Eyemart Express· Oct 13, 2025
Thank you so much for taking the time to rate and review your Barboursville location. We’re overjoyed to hear you were satisfied with our customer service that Jennifer was able to provide! We will be sure to pass your kind words along! We look forward to seeing you again!
Great price, and super fast shipping!
By donald S.
Response from Eyemart Express· Oct 9, 2025
Perfect! We’re looking forward to seeing you again soon! 👓
Easy to follow web selection and purchase. Having also having experience with the Traverse CIty store has given me improved decision making for the glasses replacing a lost pair.
By Jeff F.
Response from Eyemart Express· Oct 9, 2025
Thank you so much for taking the time to rate and review your online experience as well as provide feedback about our Traverse City location. We’re overjoyed to hear you were satisfied with our customer service! We look forward to seeing you again!
Great customer service, fast turnaround, and convenient!
By Lauren R.
Response from Eyemart Express· Oct 9, 2025
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
