Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,430 reviews
Eyemart ExpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 88 reviews with 4 stars · Clear filters
Great pair of glasses , it took 4day ,it was worth it the only issue is I have to take them to the nearest lab to adjust the frame temples to my face . Great job guys
By Jose O.
Response from Eyemart Express· Dec 9, 2025
We’re always happy to help!
Needed some prescription shades, it saved me a 120 mile drive to the store, with the online facial fitting scheme, it took all the fight out shopping.
By Charles C.
Response from Eyemart Express· Dec 2, 2025
We’re always happy to help!
Everything started off great.putting your information in was easy,the virtual fitting was easy,where we ran into a problem is with the length of time it takes to get your eyeglasses from them.you would think with the money you are spending for the overpriced item you are buying that they would be shipped through someone a little faster than the USPS.i would have been better off to take the time off work and go into a store directly and lose the hours since I'm going all this time squinting to read everything.
By Carl O.
Response from Eyemart Express· Nov 21, 2025
Thank you for your comments. We’re always working to improve our online experience, and we appreciate all feedback given. If there is anything else that we can do for you, please feel free to reach out to [email protected].
The online experience was good and the online customer service was excellent. The glasses were not as bright as the photo online. Not the best experience in the office. I understand they were very busy, so had me sit then I was over looked. Had to return the next day because they hadn't put my glasses together. I will probably order online again in the furture and have the glasses mailed to me.
By Essie C.
Response from Eyemart Express· Nov 18, 2025
We’re so sorry you didn't have a great experience in our store. Please call our customer care line at 1-888-372-2763 — we'd love the opportunity to make amends.
Great product at a great price!
By John S.
Response from Eyemart Express· Nov 17, 2025
Thanks, John! We try 😄
The frames are stylish! My bifocals are clear up top and vacillate between clear and blurry at the bottom… I think my eyes are just getting used to a stronger prescription, and it’s nothing to worry about.. they arrived a day earlier than promised with free shipping, and were packaged securely! I like them very much! Update:: after wearing the glasses for two weeks, my eyes have adjusted to the bottom lenses, and I can see clearly! Great glasses, great experience with eyemart express!
By Melissa C.
Response from Eyemart Express· Nov 10, 2025
Thank you! ☺️ We always love hearing from happy customers.
Why do you have to buy online to get the discounts. Staff was excellent. Corporate decisions are par for corporate policies.
By Matthew C.
Response from Eyemart Express· Nov 4, 2025
We’re thrilled you had a good online experience, Matthew.
Many choies and good prices, received order quickly.
By Rianne
Response from Eyemart Express· Oct 30, 2025
Thank you! ☺️ We always love hearing from happy customers.
