Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,430 reviews
Eyemart ExpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,002 reviews with 5 stars · Clear filters
Quick delivery, decent price, perfect description, wonderful glasses. These are my new favorite!
By Pam H.
Response from Eyemart Express· Mar 23, 2026
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
Staff treats you like family.
By Ann B.
Response from Eyemart Express· Mar 20, 2026
Thanks, Ann! We try 😄
Awesome people (especially Ivory!!!); awesome service. I am not a fan of their online service, as they often make mistakes. But if you go to the store, they are the best people to help out.
By Gopi M.
Response from Eyemart Express· Mar 20, 2026
Thank you so much for taking the time to rate and review your local store. We’re overjoyed to hear you were satisfied with our customer service! We look forward to seeing you again!
Great glasses and good fit. Was skeptical OF ORDERING ONLINE BUT DID ANYWAY
By KENNETH R.
Response from Eyemart Express· Mar 20, 2026
We’re thrilled you had a good experience ordering online, Kenneth!
I ordered online but mistakenly got tinted lenses instead of clear. I went to my local Eyemart Express location where they switched out the lenses in 10 minutes...Free! Service with a smile.
By Seymour S.
Response from Eyemart Express· Mar 19, 2026
Thank you so much for taking the time to rate and review your experience. We’re overjoyed to hear you were satisfied with our customer service! We look forward to seeing you again!
Glasses are often difficult for me. They are often measured wrong and don’t fit my face well and it makes usage difficult. These are great. Prescription seems fine and they fit me well. Pleased so far. Arrived within a week.
By Karin S.
Response from Eyemart Express· Mar 19, 2026
Perfect! We’re looking forward to seeing you again soon! 👓
I thought customer support was outstanding! I ordered a style glasses that didn’t fit my prescription and was notified that I should order a smaller size. I feel that their attention to detail to a specific size or style for a perfect fit was refreshing in today’s world.
By M R.
Response from Eyemart Express· Mar 19, 2026
So happy to hear about your experience. Thank you for sharing this review!
The glasses arrived quickly and prescription was spot on. I took the glasses into our local Eyemart to get adjusted for a perfect fit! I am very happy with my purchase. Wry
By Sherida H.
Response from Eyemart Express· Mar 18, 2026
So happy to hear about your experience. Thank you for sharing this review!
