Eyemart ExpressReviews of eyemartexpress.com

Service was outstanding! Two pairs ready in less than an hour! Sergio was very personable, knowledgeable, listened to what we wanted. No pressure or gimmicks. Highly recommend!

I want to formally recognize Tracy and Kelly for providing among the best compassionate, extraordinary customer service I've ever experienced. On Thursday, July 2nd, I visited the Rapid City, South Dakota store to get new glasses, hoping to fix a vision issue I thought an online retailer had botched. When Tracy delivered my new glasses quickly and professionally, I realized the prescription wasn't the issue—something was structurally wrong with my left eye. Having had RK surgery in 1992 and cataracts in 2023, I became incredibly distraught and anxious about my eyesight. Tracy immediately stepped in, walking me next door to Dr. Varland’s office and helping secure an emergency walk-in observation. Throughout the stressful wait, Kelly repeatedly came over to check on me, offering immense empathy and emotional support. Both staff monitored my outcome and made sure I felt safe and cared for. He asked for my phone number so he could check up with me, something I usually wouldn't give out, but I have a keen sense of peoples integrity and believed with confidence that he would be respectful, his phone call was much appreciated and welcomed. This went far beyond standard retail service; it was profound human kindness. I don't know what my vision outcome will be, but Tracy and Kelly were my lifeline that day. You have two exemplary employees who represent the very best of your company. Warm regards, Marc M

My glasses arrived in a timely manner and were packaged well. I was able to get the frames I wanted originally (but could not be found in the store I frequent) and the entire purchase was at 50% off. My glasses fit and the prescription was accurate. Online process was extremely easy.

Easy to access, order and find my style in some beautiful new glasses. So affordable too!

Great deals and pricing buying from the website. Ordering the frames, lenses, and coating that i wanted was a breeze. They worked on my order very fast and it is already being shipped.

Fast. Quality glasses. Price ordering online was less than using insurance in store. Crazy.

Price and quality are excellent. Glasses are shipped in a timely manner and website easy to navigate.

I’m in Oklahoma City visiting for the week and I needed to get a pair of glasses and I’ve always got them at Eyemart express in Tulsa, but I hadn’t got them yet but the point I’m trying to say is I went to the Eyemart express store number 30 in Oklahoma City it was on May Avenue. I’ve never been there before and the girl Brianna she was so friendly so helpful and she helped me I asked her to help me find glasses and I told her I would like to get a clear pair frames and she went right to one and I’ve loved it best ever she was just so friendly nice and she helped me in every way possible and she knew what she was doing you know she knew on the computer what to do and where to go and it just was real quick and simple and they had my glasses ready in 52 minutes and I’ll be coming back. I have family that lives here but I come back here at least once a month so that’s all I got to say you need to see Brianna. Also the store was very clean and everybody greeted people as they walked in..job well done.