TockReviews of exploretock.com

Kept my reservation deposit despite me fulfilling the booking. It tool almost a month of emailing with their customer services team to get it refunded. Terrible service. Avoid.

Trying to modify a reservation and keep getting different error messages. Can not find “timeline” or “service”tab on interface. Can’t cancel the reservation to rebook with correct info. This app is a waste of time and not functional. Restaurants drop them!!!

I made a reservation at Salt - Stratford on Avon UK and I received no confirmation via the app or by email so i rang the restaurant and they told me they had no booking but made one for me over the phone. I said their booking system was pants and the guy agreed with me - as he had a lot of trouble with them. Why he hasn't changed it to a system that works is anybody's guess but the meal was superb.

Couldn't handle the requests for when reservations opened to a restaurant, when I finally got through all was booked. Your site blows.

Scam Scam Scam This is 100% a Scam Threatens me with legal action if i don't work for them... tried to take my money... Scam Scam Scam

What a terrible idea. Not only is squarespace unethical in everything they do, this sets the bar for bad ideas even higher. You want me to pay to make a reservation? And web reservation system failed (because it's squarespace-quality code), I had to call and make the reservation the old fashioned way. Tock/Squarespace tried to charge me a fee for this reservation even though all it did was waste my time and turn a 5 minute task into a 30-minute one. Now, they won't let me delete my account (probably to keep investors from seeing how hated they are) with the excuse of an "upcoming reservation" making deletion impossible. But, there are no reservations! It's just denying me the opportunity to delete. If you invest in this company, know that their count for active accounts is highly manipulated. I hate this app and will not go to any restaurant using it. Period.

They use high pressure sales. I said no so many times and they kept pushing and showing up. After doing onboarding of one location, I realized that it's not a good system. They are contract and $$ driven. Read the reviews. No one is happy.

Scam do not use