Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
8,885 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Express Medical Supply is a family-run medical supply store that has been in business since 1994. We take pride in serving high quality discount medical supplies to both individuals at home and health care professionals across the United States. Our central location in St. Louis, Missouri allows us to quickly ship a wide variety of medical supplies directly to your home or office. So whether you need ostomy supplies or adult diapers, you can trust Express Medical Supply to deliver quality medical products quickly.EXPRESS MEDICAL SUPPLY, INC - THE BEST IN SERVICE, QUALITY & VALUE
Express Medical Supply (exmed.net) has 8,885 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 737 reviews with 4 stars · Clear filters
Very fast delivery. A larger package and selection than I expected. But the contents were hard to sort out. I did find that they were tagged with a coded sticker, but a packing slip showing the items enclosed would have been helpful.
By Kevin G.
Would have gave 5 stars but did'nt send email when order was shipped.
By zheng W.
Good price fast service.
By Cole
//////easy web site to order. Received in 3 days. very happy with service
By Carol
The order came quickly and timely. The sample incontinence pack was quite useful. Thank you, The two difficulties: 1. I wish there was more of a focus on my needs. The box came with big diapers, bigger diapers, big pads, little pads, looks like women's pads, etc. I would have chosen a sample of pad inserts instead of all the big stuff. Also one product did not have a stock number, so could only guess what it was. 2. The stock numbers were the only thing on the pads, where maybe a little paper describing the function, effectiveness, etc. for each product would be helpful. I finally figured out how to find the name of each product by searching the product number on the website. Now I can try the 4 or 5 that might be useful. Just had my prostate removed a month ago and from day one seemed to have a lot of control of urine. Now nights are dry and sudden moves during the day can leak a few drops, or a big cough, but other than that, and sudden needs to pee, I am a very lucky man about incontinence.
By MacWain P.
Love your products ! The only problem I have is takes a long time for delivery.
By sharon W.
Response from Express Medical Supply· Jun 29, 2017
Sharon Thanks for being a great customer. I see your past order had several items in the order. If any one item is on short term back order it can delay your whole order. We do send a notice when this happens urging customers to let us know if the other items are needed urgently. We can then split the order and ship the remaining items. I suspect that this might have been the case with your most recent order and we hope it does not occur often. Please do not hesitate to call us 1-800-633-2139 anytime we are open 8:30-5:00 M-F CST to check on an order, get updates on shipping or request urgently needed in-stock items. Customer Service Express Medical Supply 1-800-633-2139 www.exmed.net
Website easy to use. Excellent service. Fast delivery
By Robbie B.
I think the product will work but I am concerned about the packaging. My intent is to purchase a case and the open box make me nervous. If you can shed some light on this issue I would be most grateful.
By Jennifer H.
Response from Express Medical Supply· Jun 29, 2017
Jennifer Hubley, Thanks for your note. We do understand your question and concern.These items arrive in our warehouse as a Case of individual dispenser boxes. Each dispenser box is separate but not sealed. We assume this is usually a convince to clinics and physician offices who use the product in bulk. Customer Service Express Medical Supply www.exmed.net 1-800-633-2139
