Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
8,885 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Express Medical Supply is a family-run medical supply store that has been in business since 1994. We take pride in serving high quality discount medical supplies to both individuals at home and health care professionals across the United States. Our central location in St. Louis, Missouri allows us to quickly ship a wide variety of medical supplies directly to your home or office. So whether you need ostomy supplies or adult diapers, you can trust Express Medical Supply to deliver quality medical products quickly.EXPRESS MEDICAL SUPPLY, INC - THE BEST IN SERVICE, QUALITY & VALUE
Express Medical Supply (exmed.net) has 8,885 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 737 reviews with 4 stars · Clear filters
Pleased with service and product pricing/quality ratio. Thank you for prompt service as well.
By Ricky S.
Response from Express Medical Supply· Aug 15, 2019
Ricky, you are welcome! Thank you for your kind words and your order!
Quick, easy and reliable service
By Jim
Response from Express Medical Supply· Aug 7, 2019
Jim, thank you!
I have been getting adhesive from Express Medical Supply for years. Recently the product changed on my last two shipments. Generally I think the product has improved with a finer viscosity and a stronger adhesion factor. However in my last shipment of the four containers, one did not work. It was like the canister was empty. When shook there was no sense of fluid moving. When the nozzle was depressed, nothing came out. So in essence I paid for four canisters and only got three workable. My recent shipment seemed as though there is fluid in all four canisters. Traci.
By Charles B.
Response from Express Medical Supply· Aug 2, 2019
Charles, thank you for the feedback, we appreciate it! Can you please call us at 1-800-633-2139? We would love to help you get this fixed, that is not how that product should arrive! Thank you for your order and we look forward to hearing from you soon.
excessive shipping charge,good quality products,fast service
By Ira
Response from Express Medical Supply· Jul 29, 2019
Ira, thank you for your order and for your feedback, we appreciate both!
Fast shipping. Thanks.
By glenn
Response from Express Medical Supply· Jul 29, 2019
Glenn, you are welcome, thank you for ordering!
Quick turnaround time. Products as ordered. Satisfied with purchAse I am NOT HAPPY WITH THE PRODUCTS. NEITHER OF THE COMPRESSION STOCKINGS FIT. I HAVE RETURNED THEM AND AM WAITING FOR A REFUND ON BOTH PAIRS OF STOCKINGS.
By Elizabeth L.
Response from Express Medical Supply· Jul 22, 2019
Elizabeth, I am happy to hear you are satisfied with your order, thank you!
Took my order but then announced the next day that what I wanted was actually on back order with unknown waiting time. I had already submiited a payment. Boo! 2 stars. But spoke on the phone with a rep who was extremely helpful in canceling my order. The payment was never recorded, so I assume it was cancelled. Yes! 5 stars. All in all I didn't get what I ordered, needed promptly, and was led to expect.
By Robert P.
Response from Express Medical Supply· Jul 18, 2019
Robert, I am so sorry your item was not in stock. That is frustrating, I am glad our customer care team was able to help you get your order sorted. I hope you give us another chance, we would love to help you have a complete order experience. Thank you for your feedback, it does help us do better!
they are a great company service is always good and delivery always prompt. I would have given they a five but I feel there prices are getting too expensive.
By Rose N.
Response from Express Medical Supply· Jul 16, 2019
Rose, thank you for your feedback, we do appreciate your input. Thank you for ordering!
