Express Medical SupplyReviews of exmed.net

Response from Express Medical Supply· Sep 29, 2017

Dear Fontilla Clark, Thanks for your note. We are sorry your packages have not yet arrived. I did check and your order shipped out yesterday 9-28. The tracking shows it is "in route to destination". You should have received and e mail with the tracking number included. From the USPS web info: September 29, 2017, 4:44 am Departed USPS Regional Facility SAINT LOUIS MO DISTRIBUTION CENTER Your item departed our USPS facility in SAINT LOUIS MO DISTRIBUTION CENTER on September 29, 2017 at 4:44 am. The item is currently in transit to the destination. September 28, 2017, 8:59 pm Arrived at USPS Regional Origin Facility SAINT LOUIS MO DISTRIBUTION CENTER September 28, 2017, 7:44 pm Accepted at USPS Origin Facility FENTON, MO 63026 September 28, 2017, 3:58 pm Item Accepted/Picked Up for Initial Processing FENTON, MO 63026 We are sorry that you do not already have the supplies in hand. Customer Service Express Medical Supply www.exmed.net 1-800-633-2139

Response from Express Medical Supply· Sep 27, 2017

Mr Emanuel Sorry to hear that you were disappointed with the product ordered. The straps are sold as separate items. Customer Service Express Medical Supply www.exmed.net 1-800-633-2139

Response from Express Medical Supply· Jul 6, 2017

Sam Thanks for your note. I see that your order for TED hose did ship. If any item is on Back-order we promptly send an email to notify customer and to allow for you to seek a change in order or cancellation. Perhaps you did not see our e-mail reply? Please let us know if you want to return the unopened items for a full refund. Customer Service Express Medical Supply 1-800-633-2139 www.exmed.net

Response from Express Medical Supply· Jun 21, 2017

Nadro We are very sorry that you have not received your order yet, we did send e-mails informing you that we did not have a full case in stock but perhaps these notifications went to your spam filter. I see you are using a different name and or e-mail addresses and that too can cause confusion. We did ship out the partial case we had in stock yesterday and will ship out the rest in short order when it arrives on our dock. Do not hesitate to call us with questions. Customer Service Express Medical Supply 218 Seebold Spur Fenton MO www.exmed.net 1-800-633-2139

Response from Express Medical Supply· Jun 5, 2017

Michael. We are very sorry that your order was held due to a back-ordered item. The issue was made more complex by order placement over the Memorial day holiday weekend. Our phones are not staffed on Holidays or weekends. I do see that your order shipped out today, June 5, via Fed Ex. Using the tracking number later this evening will show the package is in the FedEx system # 717832886216 Customer Service Express Medical Supply www.exmed.net 1-800-633-2139