The company marked my address as…
The company marked my address as invalid, when it is in fact valid. I never received the ordered product.
By Kristi
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,277 reviews
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Exhale (exhalewell.com) has 7,277 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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The company marked my address as invalid, when it is in fact valid. I never received the ordered product.
By Kristi
I bought a refillable pen and it did not come with a charger. I also purchased a disposable pen which is not refillable. I contacted customer service and they keep closing my ticket saying that I bought a disposable pen and it doesn’t come with a charger. I provided 2 pictures of what I received with an explanation but still this remains unresolved. I will never purchase from this company again. Horrible customer service. Useless. How can I use a dead pen with refills? I can’t! Super frustrated
By Anna L.
I did not want automatic shipments. When I received one I contacted customer support. I was told auto ship would be canceled and a return label would be sent to me. I have never received it.
By JoAnn F.
Top was broken before packing and white security top was off. Please send new bottle. My husband said it was dropped before shipping and sent that way anyway!!
By Debbie
Not strong enough
By Tiffany T.
I have asked to not have battery and pens sent with order. Product is oķ, but not very effective,for pain relief..looking for other options.
By Jack
The product was a scam ...no d8 oil on hemp
By Lamech S.
Great experience, great products
By Bana C.