I still don’t have my package
I still don’t have my package. You have not sent it out. I ordered 18 days ago
By Jessup B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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Exhale (exhalewell.com) has 7,277 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 987 reviews with 1 star · Clear filters
I still don’t have my package. You have not sent it out. I ordered 18 days ago
By Jessup B.
Took twice as long as two other companies that I ordered from same day. By the time I got it, I had forgotten id ordered it. The cart tasted like some kind of Chinese food condiment. It's so nasty I cannot use it.
By Ryno
Still have not received my order. Was ordered 2/28 and was notified something went wrong and it would ship 3/13. Got a shipping confirmation but tracking states it never was received by fedex. Still have not seen the order almost a month after ordering, but funds were charged to my card the day after the order was made. Very disappointed and frustrated with the service. Have never had problems with Exhale until now and both me and my wife order quite a bit, maybe it’s time to take our business elsewhere.
By Gary D.
It took 21 days to ship that is unacceptable nowadays I had trouble in the past so I shop elsewhere. I like there Vap pens so I ordered it with a new flavor vap (did not try it yet). Will probably be my last experience with the company
By David P.
Still don't have product or refund. Tried to cancel because of how long it was taking. Was told it shipped. Well when I tried to track with the code it says only a label was printed but the shipper never received the product. Awful experience..customer service sucks. Will never order again. Still no product no refund and it was over $100. That's alot of money on a fixed income.
By Lori C.
I placed an order 19 days ago and still have not received my product. I received an email saying it shipped. However, FedEx confirmed only shipping label was printed and the actual item never left point of origin. I have emailed 3 times regarding this matter. Initially I received an email stating the were behind on processing and then I received an email stating it shipped. As stated that prompted me to contact FedEx directly; only to be informed only a shipping label created. Still waiting for a response…disappointing to say the least.
By BJ
My order should have been shipped march 9-10, here it is the 21st of march and still order has not shipped, yet it was charged to my credit card on the 8th. After calling weekly and being told it would ship on the 14th and getting an email stating it shipped and they gave me a tracking #which only showed a created label. I then called on the 20th to find out what was going on and told it would ship the next day, still no response if shipped. I ask on the 20th of march why this has not shipped and was told by the person at Exhale they could not discuss the reason. I am very disappointed that I could not be given a satisfactory reason
By PAMELA
I have a subscription for two Delta8 carts and one does not work. Doesn't draw or heat up; nothing. Tried on two different pens and it does not work. I've emailed support about it but haven't heard back yet.
By Mark R.