Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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31 reviews
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Exclusivecouple (exclusivecouple.com) has 31 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
Showing 24 reviews with 1 star · Clear filters
I purchased a T-shirt to honor Charlie Kirk. First, I didn't know it was shipping from Belgium. It took over 2 weeks to arrive. It's super thin and the letter are iron on. It won't last through 5-6 washings. I ordered a 2XL, it was too small. I've sent an email asking for an address to return it to and a full refund. I wouldn't pay $5 for this shirt.
By Julia
It was not made clear when ordering that the items came from Europe. It’s taking forever to receive it and the shipping was expensive.
By Tina M.
Do not order from this company. Their sizes are not correct and their refund policy is actual a huge lie. I tried to return 2 of the shirts I ordered for my husband and they refused to allow me to. They are short on him and they are tight in the shoulder, he can't even wear them. These were a 2xl size. They don't even rate a 1 star. Typical for foreign companies! This is my last straw with foreign companies I won't be ordering anything else from them! I will definitely be doing my due diligence from now on!
By ctr- A.
Oh how i wish I would have read the reviews before I ordered. This is the biggest scam company ever !!@! Please don't order from here!!!! The website said they were from Kentucky - they are from Japan !! I HAVE NEVER Received MY ORDER. I am going to try however I can to recoup money. This company should not be allowed to stay in business !!
By Lori S.
I ordered a shirt in early may. I kept checking the tracking. It was stuck in California for a long time. Finally, in early, July it said it was delivered June 6. It was never delivered. I tried to contact them, but all they said was to talk to my neighbors. In a year of multiple packages a day, this is the only one that was "missing". I recommend finding an American company.
By Deidra M.
Placed order paid thru Paypal and this company tried to bill me two more times for two orders I did not make. I had to cancel my credit card do to Fraud . DO NOT BUY FROM THIS COMPANY !
By GAF
Their web page claims all items made in Kentucky. Not true. They claim customs rejected the package (why is customs involved with this order? Did Kentucky secede again?) The package was shipped from Greece. I've exchanged several emails with them, and they don't answer my questions. Very shady operation...definitely behaving like a scam operation.
By Jay S.
1 star because I could not give negatives. I ordered on May 1 and here it is almost July and all I get are automated responses blaming Trump's tariffs LOL what a joke. I am out money since I doubt I will ever receive my hat and shirt!!
By Renee R.
