EVE BandsReviews of evebands.com

My order came incomplete, missing a watch band -ordered 3 and only 2 arrived. No one from company will respond to my emails, and the customer service phone line says "leave an email", so nobody to talk to. Everything about them is automated, including the emails. No one responds at all.

My order came incomplete, missing a watch band -ordered 3 and only 2 arrived. No one from company will respond to my emails, and the customer service phone line says "leave an email", so nobody to talk to. After over 2 weeks of trying to reach out, I am beyond frustrated. How can they do better? Respond to customers to resolve problems.

I have emailed EVE customer support several time with questions regarding shipments and returns and have not received any response. It appears that their main office is in Estonia. The US office appears to be just a Digital Media company. Because they did not respond to my questions, they have lost me as a customer.

I ordered on 12/3/2024. I got confirmation of my order. They took my money. I have not received my merchandise yet. Today is 12/19/2024. I have emailed twice and called twice. They say they are too busy to talk. They responded to email with auto email saying that they would contact me soon. I have not heard from them yet. I tried to track my order but they said they could not find my order. What can I do?

My order was never delivered. The tracking information was invalid. They won't respond or refund me.

I placed an order on August 16 and order should have been shipped out within 3 business days. Its not been a week and I have received no communication from this company to date. I have sent 5 emails to their customer service which they claim they answer within 24 hours and have also tried calling them numerous times to the number provided on their website but of course no answer. Their answering machine says they are too busy to answer calls and that I should email them but they don't answer their emails either. So basically no shipping info has been provided, no replies back from the company and when I check "track order" on their website it says no order found!! but they have my money and are very good at collecting that!!!. Im sorry I took a chance on this company. If I don't hear back by tomorrow I will start a claim against them through paypal

UPDATE: Eve Bands had enough customer service capacity to fight this review, but never to assist me. AVOID AT ALL COSTS. HORRIBLE customer service. No way to reach someone. On 12/12 my order was supposed to arrive. It never did. On 12/24 they finally replied and asked me to "locate the parcel". This item was a holiday gift so they completely screwed up here. Had to get a refund though my CC issuer since customer service still has not replied to my response back.