Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
24 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Etereauty (etereauty.com) has 24 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 15 reviews with 1 star · Clear filters
This company is a scam. Ordered 4/23, they took the money from my account after creating a fedex label but never delivered the order. Have called for the last week and 1/2 and the calls keeps dropping and not respond to email. Will stay away from this company. Never again
By ed M.
Guess I got scammed, ordered a beard shaver 10 days ago and no follow up email on order or delivery and they won't answer customer service emails or phone calls
By Timothy D.
I also ordered clippers from Etereauty and was billed, but no confirmation of shipment. Weeks later, I sent multiple emails and have never heard from them. When calling their customer support number, I get put on hold and then the call is disconnected every single time!
By Ames P.
I was scammed by this company, ordered hair clippers and canceled after nor receiving any confirmation on shipment. They haven’t refunded my card after multiple calls and emails this is ongoing and has already been a month. Stay away from this Scam , I don’t believe it’s a legitimate company and should be looked into from bbb.
By S
Last month, I ordered a hair cutting kit. I received an order number. According to the web site, this product normally ships in three to five business days. My email from them said I would receive shipping details as soon as my payment was confirmed. That was FIVE weeks ago!! Every other web site says that this type of product is out of stock and they do not know when or if it will be back in stock. Etereauty has nothing to indicate that they do not have the product. They still claim that it ships in three to five business days. I have sent two inquiries and received nothing back. DO NOT BUY FROM THESE PEOPLE
By Leslie S.
I ordered a shaver feb 4. I have no tracking number or product. I sent two emails . No response...
By Joe
I have ordered that 4 in1 razor on November 28th. I have yet to receive a tracking number on if it shipped. I also sent two emails to customer support and nothing. It seems like the website is t working either today
By Lori R.
