Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
447 reviews
Etana CustodySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Etana’s industry-leading suite of custody and trade support solutions allows clients to manage global currencies, crypto currencies and digital assets from a secure environment linked to a range of service providers. We reduce counterparty risk, increase capital efficiency, and mobilize assets across venues for exchanges, institutions, investment professionals, and individuals, all the while providing unrivaled security. Our high compliance standards give clients peace of mind, knowing their assets are protected and secure.
Etana Custody (etana.com) has 447 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 194 reviews with 5 stars · Clear filters
they have processed my document verification very fast.
By Roni D.
Response from Etana Custody· Jun 15, 2023
The Etana Team would like thank you for your review about our positive customer service - it means the world to us and we are thrilled to have exceeded your expectations.
Quick and easy service.
By Anonymouse
Response from Etana Custody· Jul 6, 2023
We take pride in providing exceptional service and quality products, and it is always rewarding to hear that our efforts are appreciated.
Fast and reliable service which was reassurung while transferring funds as I was learning how to do this properly.
By DJV
Response from Etana Custody· Jun 15, 2023
Thank you for taking the time to leave us a positive,we truly appreciate your support! The Etana Team.
Instant and friendly support.
By Lars C.
Response from Etana Custody· Apr 21, 2023
The Etana Team would like thank you for your review about our positive customer service - it means the world to us and we are thrilled to have exceeded your expectations.
Humanized help customers through the audit, is to help the company better development.
By 肖雪凯
Response from Etana Custody· Apr 21, 2023
Thank you for your support and loyalty. If you have any further feedback or suggestions, please do not hesitate to reach out to us. Our team is always available to assist you.
They were fast to respond and take action
By Didier B.
Response from Etana Custody· Apr 17, 2023
It is always gratifying to receive appreciation for our efforts in delivering excellent service and high-quality products, which we take pride in providing. Thank you for your review. Etana Custody Support Team
The help with my issue was fast and spot on. Very satisfied, thank you. Francesca
By Francesca
Response from Etana Custody· Apr 6, 2023
We are pleased that we were able to help resolve your issue, and Etana is glad that we were able to meet your expectations. Thanks, Etana Support Team
Strict but realistic, able to quickly respond positively to customer feedback
By JIANGQUN Y.
Response from Etana Custody· Apr 3, 2023
We take pride in providing exceptional service and quality products, and it is always rewarding to hear that our efforts are appreciated.
