Etana Custody - Top Notch
From day one, the Etana Custody experience has been 5 stars. From the simplicity of the setup, to the ease of platform use to, most importantly, the super professional and rapid responding support team.
By Omar B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
447 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Etana’s industry-leading suite of custody and trade support solutions allows clients to manage global currencies, crypto currencies and digital assets from a secure environment linked to a range of service providers. We reduce counterparty risk, increase capital efficiency, and mobilize assets across venues for exchanges, institutions, investment professionals, and individuals, all the while providing unrivaled security. Our high compliance standards give clients peace of mind, knowing their assets are protected and secure.
Etana Custody (etana.com) has 447 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 194 reviews with 5 stars · Clear filters
From day one, the Etana Custody experience has been 5 stars. From the simplicity of the setup, to the ease of platform use to, most importantly, the super professional and rapid responding support team.
By Omar B.
Efficient in getting my new account set up and as I’m not a huge techy sort, I’ve managed to get through unscathed. Thank you 😊
By Gareth N.
Every time I need help, they help, and solve my issues. It is not often I need help, but they follow methodical steps to understand my issue and ultimately resolve it. I am appreciative.
By Chris A.
It would have been impossible to do it without your help. Thank you.
By JORGE DE ARMAS L.
🤔 Full Professional 👍🏻😁
By Marek J.
Response from Etana Custody· Jul 26, 2023
It is always gratifying to receive appreciation for our efforts in delivering excellent service and high-quality products. Thank you for your review. Etana Custody Support Team
I got from Etana a really good service. The respond time was so fast!
By VICTOR HUGO ZAMBRANO D.
Response from Etana Custody· Jul 20, 2023
The Etana Team would like thank you for your review about our positive customer service - it means the world to us and we are thrilled to have exceeded your expectations.
Support provided is very prompt and efficient, as well as very professional in resolving customer issues.
By T L.
Response from Etana Custody· Jul 20, 2023
The Etana Team would like thank you for your review about our positive customer service - it means the world to us and we are thrilled to have exceeded your expectations.
High efficiency and good service
By shijie W.
Response from Etana Custody· Jul 6, 2023
It is always gratifying to receive appreciation for our efforts in delivering excellent service and high-quality products. Thank you for your review. Etana Custody Support Team