Prompt & efficient resolved my issue
Prompt & efficient resolved my issue
By Ekhaya Busuanga I.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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447 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Etana’s industry-leading suite of custody and trade support solutions allows clients to manage global currencies, crypto currencies and digital assets from a secure environment linked to a range of service providers. We reduce counterparty risk, increase capital efficiency, and mobilize assets across venues for exchanges, institutions, investment professionals, and individuals, all the while providing unrivaled security. Our high compliance standards give clients peace of mind, knowing their assets are protected and secure.
Etana Custody (etana.com) has 447 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 194 reviews with 5 stars · Clear filters
Prompt & efficient resolved my issue
By Ekhaya Busuanga I.
I have had nothing but exceptional experiences. Etanas customer service has been prompt and clear at all times. I am pleased with the professionalism I have seen. Thank you
By Jason P.
Fast onboarding and good communication. Pricing is fair as well
By Smitty
I had a problem during the account review process. Etana’s Support personnel resolved it quickly and efficiently with friendly service.
By Rex A.
Etana's support works quickly and asks concise questions. Follow ups happen within hours at the max. Staff is always friendly and responsive. I am happy with the service quality and the people!
By Urs I.
Excellent service. Much appreciated.
By Mr Terry F.
Trevor was the agent that helped me change my e-mail address after being locked out of my former e-mail by my carrier. He was very efficient, professional and very quick (just a couple of e-mails back & forth) and after a couple of hours I had access again. Great job!
By CO
Have only great things to say. When in need of support, it is delivered timely and with clear instructions. Thank you.
By Klaus K.