They supported me immediately and…
They supported me immediately and resolved my request
By erick
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
447 reviews
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Etana’s industry-leading suite of custody and trade support solutions allows clients to manage global currencies, crypto currencies and digital assets from a secure environment linked to a range of service providers. We reduce counterparty risk, increase capital efficiency, and mobilize assets across venues for exchanges, institutions, investment professionals, and individuals, all the while providing unrivaled security. Our high compliance standards give clients peace of mind, knowing their assets are protected and secure.
Etana Custody (etana.com) has 447 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 194 reviews with 5 stars · Clear filters
They supported me immediately and resolved my request
By erick
they do exactly as described. i had no issue with etana. i sent the money friday afternoon and it was credited to my etana account tuesday. i could transfer it to the broker immediately. the broker credited it within 2 seconds. etana deducted a small fee from the wire. it was a good experience. i will use etana again.
By Fritz F.
I had an issue with login and it was quickly solved with clear instructions on how to proceed. Much appreciated
By Herve
Awesome clear articles and the support they provide is amazing they follow up with you via email I was having question after question and they helped answer all my doubts and made it clear as water.
By Christian C.
Excellent service, very prompt and helpful. I think many of the bad reviews are from people who were simply impatient about their transfers taking days to go through. They always do, however, and Etana can't do anything about that after they've sent them off. There are also complaints about their somewhat demanding application process, but there's nothing wrong with their being careful on something like this.
By Roy M.
Very glad to rate Etana's custody, using the Etana from the last year. always great service and in-time service. kudos to the team without handling the USD to crypto will be nightmare
By ssh R.
Etana is great. The customer service is fast and really helpful.
By KW N.
Great service
By Samitha B.