Etana customer service does a great job
I have been working with Etana for a couple of years and they have always been very helpful. Etana customer service does a great job, I am glad to work with them
By Aguila V.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
447 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Etana’s industry-leading suite of custody and trade support solutions allows clients to manage global currencies, crypto currencies and digital assets from a secure environment linked to a range of service providers. We reduce counterparty risk, increase capital efficiency, and mobilize assets across venues for exchanges, institutions, investment professionals, and individuals, all the while providing unrivaled security. Our high compliance standards give clients peace of mind, knowing their assets are protected and secure.
Etana Custody (etana.com) has 447 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 194 reviews with 5 stars · Clear filters
I have been working with Etana for a couple of years and they have always been very helpful. Etana customer service does a great job, I am glad to work with them
By Aguila V.
Amazing service… Great experience My wire was received in 1day and it was ready to transfer to confirmed Kraken account HIGHLY RECOMMENDED, AAA
By Vaselj D.
Nice support team !
By Neumphalio
The Etana process is necessarily a little tedious and a little complex. I see that they have taken the time to further explain how to complete all steps of the transfer process. In spite of this, some issues require support. I am very pleased with their support responsiveness to my questions and concerns.
By Stephen L.
Great experience, very efficient
By Jonathan
Excellent, very much cooperative and kind.
By Waheduzzaman A.
Impressed so far. However one critique, they should explain their application acceptance process and turn around time more clearly.
By Cathy
Quick account review
By PO Wei H.