Excellent service again
Excellent service again, never have any problems
By A W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
644 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Estée Lauder is listed under Cosmetics & Makeup.
Estée Lauder (esteelauder.com) has 644 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 86 reviews with 5 stars · Clear filters
Excellent service again, never have any problems
By A W.
Great cosmetics brand. My girlfriend likes this birthday gift very much.
By Barry J.
Just purchased the Christmas blockbuster set Buy one every year Incredible value and a great choice of selection to buy one of the best cosmetic companies Products Worth much more Don't miss
By Ruth B.
Always love the make up collections at this time of year. Excellent products with fast delivery and lovely free samples
By Trisha
Love Estee Lauder The customer service I have received has always been great. The Consultants in the department stores are always kind & helpful. The Estee Lauder loyalty programme is great as you get free items at certain point thresholds & I've also received some surprise items in the post.
By Y33
My experience with the Youth Dew Lauder fragrance; Musky Sensual Quality/ Value for money Lingering Sophisticated & Unique A little tends to go a long way!!
By Miss Lisa J.
I ordered a product from them which is difficult to source in my local city , or even at 'Duty free' . No charge for postage it arrived in a few days by Royal mail. It was beautifully wrapped and included two small free samples. I shall use them again with confidence.
By Susan H.
love all estee gear
By mrs carol S.