Such a great service and the quality…
Such a great service and the quality they offer can’t be find in other places, buying from them again soon!
By Eduard H.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
114 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Beverly Hills Specialist in high end, luxury watches, including watch lines from Patek Philippe, Rolex, Panerai, Audemars Piguet, Chopard, IWC, and Jaeger LeCoultre
Essential Watches (essential-watches.com) has 114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 100 reviews with 5 stars · Clear filters
Such a great service and the quality they offer can’t be find in other places, buying from them again soon!
By Eduard H.
I purchased a rolex sky dweller from Seth gave me a honest price it was a smooth pressure free transaction. Great service security guard and Steve are cool too
By Matteo
Communication was excellent. Shipping was excellent. And the watch was EXACTLY as described. Would not hesitate to do business with Essential Watches again.
By Mark
Excellent customer service. A lot of bang for your buck and excellent fast shipping.
By Cornelius D. P.
I wanted to thank you Irene for the very professional and easy at the same time experience buying IWC Aquitimer. Negotiated and delivered in no time. Great communication on top of that. Watch arrived as described with full set of original docs. Will do business with EW again. Alec
By Alec S.
Seth is the quintessential Fine Watch professional in the industry. He is beyond trust worthy and always made me feel like I'm first. He has always been quickly responsive to my many questions and helpful. I would recommend him to appraise and buy your watch and buy any watch from him. After a watch gets through Seth's store, its certified by him to operate 100% and comes with a warranty. He is very transparent during the sale transaction. I have sold him 3 watches and bought one. I'm actually about to buy a second one this week. Thanks Seth for your service!
By Mark L.
I buy recently a Royal Oak at Essential Watch and the transaction was perfect. Special thanks to Irene who is really nice and efficient. Only the Fedex shipment was a little bit complicated (Fedex made a mistake) but finally, I received my watch in excellent condition.
By Yves-Marie
High quality watches, purchase was very easy and the delivery didn't take long, package looked great. Very happy with my new Rolex.
By Tyler D.