Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
638 reviews
ESP Specialty InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ESP Specialty Insurance Brokerage operates nationwide as an insurance broker and program administrator, exclusively developing and managing insurance product lines for A+ rated carriers for over 10 years.
ESP Specialty Insurance (espspecialty.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 25 reviews with 4 stars · Clear filters
Form was confusing at times and confirmation/.receipt takes too long to be sent.
By customer
Response from ESP Specialty Insurance· Jun 20, 2022
I'm sorry that you felt that way. We always strive for the most easy and efficient process. We will continue to make improvements to better your experience.
Derek Iantosca, Jr Account Exec, was a great help walking me through the process of securing insurance for my high school level travel baseball team!
By customer
Response from ESP Specialty Insurance· Jun 14, 2022
That is awesome to hear!
Service was great and the agent was prompt with the quote and issued the contract right away.
By customer
Response from ESP Specialty Insurance· Mar 30, 2022
Thank you for your review! And for choosing ESP! We hope to work with you again in the future.
Credit card fee should be factored into the quote, not an additional fee.
By customer
Response from ESP Specialty Insurance· Mar 15, 2022
Thank you so much for your review! We are sorry you felt that way. We strive to give all customers great ease of purchasing coverage and value. All credit card transactions are handled by a 3rd party merchant that charges a processing fee on credit card transactions. The ESP Team when they sent your invoice they would have given you an option to pay via credit card, bank transfer (ACH) or even check. That would have eliminated the need to pay the processing fee.
Joe was easy to work with. I am taking over for a manager that is leaving, and Joe was able to get me information from the past. This helped me fill out the form and order what we need. The turnaround time was fast too.
By Roman R.
Response from ESP Specialty Insurance· Aug 25, 2021
Roman- Glad the process with easy and that we we're able to help! Thank you for your review and for choosing ESP!
Clayton was great. We will be doing multiple shows and the wait for underwrting is somewhat lengthy. Its the same thing all the time. Should be back.
By Christopher P.
Response from ESP Specialty Insurance· Aug 16, 2021
Christopher- Happy to hear! Thank you for choosing ESP and we hope to work with you again in the future!
Thank you for all your help
By G.A.
Response from ESP Specialty Insurance· Aug 16, 2021
You are very welcome! Thank you for choosing ESP!
I'm totally satisfied with the experience. My organization has been with this company for several years
By Paul B.
Response from ESP Specialty Insurance· Jul 6, 2021
Paul- Glad to hear about your experience! Thank you for your review!
